Skills
Customer Service Management.
Software Development Life Cycle (SDLC)
Software Quality Assurance
Regression Testing
Defect Tracking
Training
Higher Education Research
Critical Thinking
About
Quality Assurance Analyst with 4+ years of experience in manual testing, specializing in software debugging and enhancing user experience. Proficient with tools like Jira to streamline testing and catch defects early. Skilled at identifying system weaknesses, proposing solutions, and collaborating with cross-functional teams. My work has improved product quality and customer satisfaction and reduced system errors. Fun facts: I’m passionate about education, love scrapbooking, and skating, and enjoy spending quality time with family and friends. Always eager to create and learn!