Skills
Customer Relationship Management
User Health Score Monitoring
Data Analysis & Reporting
Stakeholder Engagement & Communication
Cross-Functional Collaboration
Process Optimization
CRM & SaaS Tools (S2000, Google Suite, Microsoft Suite)
About
After years of expertise in K–8 learning, I am now pivoting into EdTech, bringing a passion for uncovering problems through observation & data, then solving them with strategies and innovation.. One of my core strengths is understanding how people learn — a skill that allows me to identify gaps in knowledge, clarify confusion, and create solutions that drive lasting growth.
I specialize in:
🔸Assessing customers/ stakeholder learning and or engagement patterns to gain insight to create actionable strategies that drive adoption
🔸Building and sustaining meaningful relationships with customers/stakeholders to drive success
🔸Using data-driven insights to assess customer health, optimize systems, and mitigate risks
🔸Delivering solutions that combine imaginative design, strategic focus, and agility.