Skills
Customer Relationship Management, Project Management, Stakeholder & Client Communication, Subscription & Account Renewal Processes, Conflict Resolution & Problem Solving, Needs Assessment & Progress Monitoring, Records and Data Management, Project & Time Management, Written and Verbal Communication, Team Collaboration, Adaptability, Microsoft Office Suite, Google Workspace, Data Analysis
About
I am a dedicated professional with a Master’s degree in Curriculum and Instruction and a proven ability to build strong relationships, manage complex tasks, and drive growth. My career has spanned teaching, office administration, and customer support, giving me a unique blend of skills in communication, client engagement, and organizational management.
In my current and previous roles, I’ve successfully managed large groups, maintained accurate records, and provided data-driven insights to improve performance and accountability. At Lone Star College, I streamlined transcript evaluations and improved administrative workflows, ensuring accuracy and compliance. As a teacher, I developed strong communication strategies to engage diverse stakeholders, foster collaboration, and oversee purchasing and budgeting for student organizations.
I bring expertise in customer relationship management, stakeholder communication, project and data management, and conflict resolution. Recognized for adaptability and collaboration, I am passionate about helping organizations strengthen partnerships, improve processes, and deliver exceptional client experiences.
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