Skills
Program Management
Operational and User Support
Customer Success and Advocacy
Product Documentation and Training
Data Analysis and Reporting
Product Lifecycle Management
Account Management and Sales Support
Problem Solving
About
Experienced and self-motivated Product Manager with comprehensive experience in program management, operational excellence, and customer success within the educational assessment industry. Experienced at managing the full lifecycle of assessment products, driving revenue growth, and ensuring customer satisfaction through strategic planning, innovative solutions, and thorough attention to detail. Skilled in managing global partner networks, optimizing inventory processes, and facilitating seamless transitions. Able to thrive in dynamic, fast-paced environments while maintaining strong teamwork and collaboration. Committed to leveraging expertise to deliver tangible results and exceed organizational objectives.
Profile Photo
