As the Senior Instructional Designer you will be responsible for creating engaging and effective learning materials for our member-facing employees. You will work closely with cross-functional partners in product, marketing, and planning to design, develop, and train on instructional content that enhances understanding, retention, and application of key information and technology.

Responsibilities:

Content Development

Design and develop instructional materials, including e-learning courses, video tutorials, user guides, and interactive training modules for our member-facing employees
Create clear, concise, and engaging content that aligns with learning objectives and user needs
Ensure all instructional materials are visually engaging and aligned with Facet’s brand

Needs Assessment

Conduct needs assessments to identify learning gaps and determine training requirements for various department audience
Collaborate with stakeholders to gather information and insights necessary for effective content development

Instructional Design

Apply instructional design principles and adult learning theories to create effective and engaging learning experiences
Develop storyboards, scripts, and prototypes to outline content flow and structure
Use multimedia tools and software to enhance the delivery of content

Evaluation and Improvement

Implement assessment and evaluation methods to measure the effectiveness of training programs
Analyze performance data and use it to continuously improve materials

Cross-Functional Collaboration

Work closely with department leads, SMEs, product managers, and other stakeholders to ensure the relevance and accuracy of content

Requirements

Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or related field
3+ years of experience in instructional design, preferably within the consumer technology sector
Familiarity with learning management systems (LMS) and SCORM standards
Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning theories (e.g., constructivism, cognitivism)
Proven experience in instructional design, curriculum development, and e-learning development
Proficiency with authoring tools: Articulate Storyline, Adobe Captivate, or similar platforms
Excellent written and verbal communication skills, with the ability to convey complex concepts clearly and effectively
Creative problem-solving skills and attention to detail
Experience working in a collaborative team environment and managing multiple projects simultaneously
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products

Benefits

$95000-$115,000 base salary + bonus
Equity
Flexible PTO
All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave
Certification reimbursement program
Work from anywhere in the US

Facet

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Senior Instructional Designer