A Global Leader in Business Events

PCMA is the leading professional association and engagement platform for the business events industry. Join us to collaborate in an inclusive and creative workplace. We are purpose-driven, working toward social and economic prosperity for the organizations and professionals we serve.

PCMA, PCMA Foundation, and CEMA educate, inspire, and listen, creating meaningful experiences where passion, purpose, and commerce come together. We are the world’s largest community for Business Events Strategists, providing senior-level education, networking, and market intelligence for the global business events industry. Our mission is to drive social and economic progress through business events. Headquartered in Chicago, IL PCMA has 17 North American Chapters, regional communities in APAC, EMEA, and LATAM, and members in 59 countries. The Corporate Event Marketing Association (CEMA), a PCMA subsidiary, advances strategic event marketing and marketing communications for senior-level event marketers and industry professionals. Visit us at pcam.org. We welcome talented, creative, high-energy people who adhere to the highest ethics, believe that hard work can be fun, and are interested in transforming the world through the power of business events.

Above all, our People are valued. They play a meaningful role in building solutions and shaping the future of PCMA. We believe that having a diverse workforce is not enough, we also need to build a culture of inclusion that leverages the strengths of all our employees.

The Learning Product Development Manager Role:

The Learning Product Development Manager is responsible for developing online certificate courses, webinars, research, white papers, and other educational products tailored to association members and event industry professionals. In addition, this role is responsible for the management and execution of exclusive benefits for the Event Leadership Institute (ELI) subscription product. The ideal candidate will have a strong background in instructional design, adult learning theory, and curriculum development and a passion for creating engaging and impactful learning experiences.

Key Accountabilities:

Develop and oversee the creation of online certificate courses, webinars, research reports, white papers, and other educational products from concept to completion.
Serves as the product owner for the ELI Learning Library by ensuring curated content is refreshed, relevant and current for the subscribers.
Collaborates with the Learning Operations team to enhance the functionality and user experience of the Learning Library.
Secures and coordinates webinar speakers and panelists, SMEs for video interviews, guest bloggers, and other industry professionals as needed to support the development of exclusive content for ELI subscribers and the Learning Library.
Collaborate with subject matter experts, industry professionals, and stakeholders to identify learning needs and objectives.
Conduct thorough research to ensure content accuracy, relevance, and alignment with industry standards and best practices for all product offerings.
Utilize instructional design principles and adult learning theory to design and develop engaging and interactive learning experiences.
Manage the production process, including content creation, course design, multimedia development, and quality assurance.
Work closely with the marketing team to develop strategies for promoting and selling educational products to target audiences.
Monitor and evaluate the effectiveness of educational products through feedback, assessments, and performance metrics.
Stay abreast of emerging trends, technologies, and innovations in online learning and instructional design to improve and enhance educational offerings continuously.
Provide guidance and support to internal teams and external partners involved in developing and delivering educational products.
Cultivate relationships with industry experts, thought leaders and educational institutions to enhance content credibility and relevance.

You will bring with you to this role:

Bachelor’s degree in Education, Instructional Design, Curriculum Development, or a related field.
3-5+ years of experience in instructional design, adult learning theory, and curriculum development, preferably in an online learning environment.
Experience in the meetings and events industry, hospitality, or tourism preferred.
Strong project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
Knowledge and experience developing storyboards using EdTech and other learning and authoring tools (Articulate Rise preferred).
Knowledge and experience using Microsoft Teams and Office 365 suite.
Excellent communication, collaboration, and interpersonal skills.
Proficiency in learning management systems (LMS), authoring tools, multimedia editing software, and other relevant technologies.
Creative thinking and problem-solving abilities.
Strong attention to detail and commitment to quality.
Ability to work independently as well as part of a team.
Passion for education and professional development within the association and event industry.

Physical Requirements and Environmental Conditions

Ability to perform work utilizing a computer for extended periods of time.
Ability to sit for extended periods of time in performing the work.
Ability to grasp objects utilizing the fingers (fine motor manipulation).
Ability to travel by air or ground transportation as required in performing the work.

PCMA is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

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Learning Product Development Manager