Client Director

Bluum • Full-time • California, United States • 5d ago

Position Summary

The Client Director is responsible for handling the largest customer accounts within Bluum. In this role the Client Director will manage a territory and achieving established sales and gross profit targets. They will also develop a pipeline, forecast, solicit, secure orders from potential and existing customers, and provide customer service. Supporting our large districts will require a unique skillset to navigate and require persistence, relationships, and knowledge of the industry.

Responsibilities

Developing strong, transparent relationships with key accounts – thoroughly learning their business and providing trusted guidance and support, and proactively identifying client growth opportunities.
Build budget and sales plans by customer in cooperation with leaders.
Increase market share within all active customers through new offerings.
Attend trade shows, update account information in SALESFORCE, processes orders and address customer inquiries.
Provide and present market analysis, analyzing RFP and identify new potential business opportunity to maximize revenue in key accounts.
Proactively assess and develop client opportunities to provide solutions, grow business and mitigate risk.
Produce business presentations to support strategic programs, pitches, and innovation.
Pro-actively, efficiently, and profitably controls the sales cycle; manages and optimizes assigned territory to achieve assigned revenue, business mix and new customer goals.
Creates comprehensive sales/business plan to cover all potential customers within assigned territory including new account development activities and expansion of existing customer revenue. Emphasis on Q1 schools in assigned territory.
Performs sales presentations and product demonstrations to promote products and services; ensures knowledge base of company’s suite of offerings and industry knowledge is up to date.
Prepares quotes/proposals in accordance with company policy and ensuring healthy gross profit margins. Manages customer expectations throughout the sales cycle.
Ensures placement of company on bid and/or qualified supplier lists for appropriate markets.
Prepares sales forecasts/budgets and progress reports to RVP in compliance with company guidelines.
Other duties as assigned.

Competency Requirements

Passion - The ability to generate internal drive and enthusiasm towards achieving goals and pursuing interests with dedication and persistence. A continuous desire to explore, learn, and acquire new knowledge or skills related to areas of interest or passion.
Ownership - Taking responsibility for one's actions, decisions, and outcomes, both individually and as part of a team, without making excuses or blaming others.
Courage - Being willing to challenge conventional wisdom, explore new ideas, and propose unconventional solutions, even if they are met with uncertainty or resistance.
Empathy - Acknowledging and validating others' emotions and experiences, showing empathy and understanding without judgment or criticism.

Education & Skill Requirements

Have established relationships with high level district administrators within the largest school districts in your geography.
Previous experience working for a large district as a CTO, Superintendent, Assistant superintendent, CIO or similar roles or for a reseller or manufacturer in a similar role.
Ability to read, analyze, and interpret technical journals, financial reports, professional journals, general business periodicals, government regulations and legal documents.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to write a standard business communication.
Persistence and strong interpersonal skills.
Demonstrated sales and negotiation skills.
Knowledge of technology and audio-visual products.
Strong attention to detail.
Excellent verbal communication and listening skills.
Strong computer skills.

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