Fast Facts
Learning Pool is seeking a results-oriented SDR Manager for their Tampa, Florida office, to lead and develop an outstanding SDR team, ensuring successful lead generation and sales qualification.
Responsibilities: The SDR Manager will define resourcing plans, recruit and onboard talent, inspire the team towards pipeline health and revenue growth, monitor performance metrics, and collaborate with Sales and Marketing teams to optimize strategies.
Skills: Proven experience in managing SDR teams within SaaS, with strong leadership, communication, and analytical skills, along with a customer-focused approach and adaptability to dynamic environments.
Qualifications: Demonstrated success in sales development, proficiency with CRM platforms and sales engagement tools, and a proactive mindset towards achieving results.
Location: Hybrid based out of Tampa, Florida
Compensation: Not provided by employer. Typical compensation ranges for this position are between $70,000 - $120,000.
Wherever you find ambitious companies investing in their people, you’ll find Learning Pool
Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool’s passion for impact, innovation, and people is why they stay. As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions.
Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.
So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.
About the role
The SDR Manager will be responsible for building, leading, enabling, managing and developing a best in class SDR team in Tampa, NA.
You will contribute to the health of the sales pipeline by ensuring your team consistently meets or exceeds lead generation and qualification targets, and by optimizing outbound and inbound sales strategies in collaboration with the Marketing and Sales teams.
The successful candidate will be ultimately accountable for the performance of the NA SDR team, with measures of success including pipeline contribution, booking contribution, conversion rates, team quota attainment and team yield. This will require rigour and process to ensure that outreach activity, engagement metrics and meeting set rates are aligned to positive results.
For more information about our benefits and why you should join learning pool, read more here: https://learningpool.com/why-work-for-learning-pool/
Location: Hybrid based out of Tampa, Florida
What you will be doing
Roles and responsibilities include:
- Defining a suitable and feasible resourcing plan for the SDR team aligned with the GTM strategy, and Marketing and Sales team goals for pipeline health and bookings.
- Attract, recruit and onboard new hires, ensuring that hiring us aligned with standards of performance and competencies to ensure success.
- Inspire and motivate the team with a clear vision, setting the standard for excellence and collaboration with a focus on contribution to revenue growth
- Define SMART team goals aligned with the GTM strategy and Marketing and Sales team goals for pipeline health and bookings.
- Equip the SDR team with the tools, training, and resources needed for success including an SDR playbook, outreach scripts, email sequences, and prospecting tools.
- Monitor and analyze team performance metrics, ensuring targets and KPIs are consistently met or exceeded & identify trends and areas for improvement.
- Provide accurate reports, updates and forecasts on current and future team performance against the revenue growth plan.
- Conduct weekly 1:1s, team meetings, role plays and workshops to ensure alignment on goals and address challenges, sharpening the team’s skills on an ongoing basis.
- Serve as a role model by demonstrating a commitment to innovation, accountability, and customer-centric practices, fostering a culture of continuous improvement.
- Collaborate with the broader Sales and Marketing team to refine messaging, streamline lead handoff and enhance outcomes.
- Maintain operational excellence leveraging data-driven insights to continuously refine strategies and methodologies to optimise outbound prospecting efforts and ensure high quality lead generation.
Who we are looking for:
The successful candidate will demonstrate:
- A proven track record: You will have proven experience in building, leading, enabling, managing and developing best-in class SDR teams, ideally within a SaaS environment.
- Leadership skills: You will have excellent leadership and coaching capabilities, applying feedback and recognition to champion development and growth while role modelling behaviors that set an example for your team.
- Subject Matter expertise: You will have sales development expertise with a keen interest in industry trends, best practice and world class execution. This will include experience in the CRM platform and sales engagement tools.
- Customer focus: You will put customers and potential customers at the heart of everything that you do, recognising that building genuine connections is key to long term success
- Results orientated: You will be focused on achieving results with a history of leading teams who exceed their goals.
- Communication Skills: You will have the ability to articulate ideas and information in a relatable way, both verbally and in writing, as a confident presenter who can engage across all organisational levels.
- Analytical capability: You will be extremely comfortable with technology and data, with an attention to detail for reporting and insights. You use this capability to make data driven decisions and take corrective action when needed.
- Delivering with others: You will have experience of dealing with a diverse group of stakeholders, working cross functionally and working together to achieve business results.
- Organisational skills: You will have excellent time management skills with the ability to organize, prioritize, plan and execute on multiple tasks, taking accountability for delivering on commitments.
- Adaptability: You will have experience of working in a dynamic environment where you have been comfortable with change. You have a positive and agile mindset, asking "What can we do to make this happen?" rather than "I don't know how this would work?"
Working at Learning Pool
With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.
Learning Pool is a proud winner of numerous industry awards for our work with clients from institutions including the Queen's Award for Enterprise (Innovation), Learning Technologies, e-Learning Industry, Stevie Customer Service, Brandon Hall,and the Institute of Customer Service. In addition, Learning Pool has been named as an industry "Strategic Leader" by the Fosway Group.
Closing date for receipt of applications is 17th March at 5pm UK time. If you have any queries about your application, please email jobs@learningpool.com
