Learning Technologist (Contractor - USA Remote)

BenchPrep • Contract • Remote (United States) • 3w ago

Job Name: Learning Technologist (Contractor)

Department: Customer Success

Project Duration: 10 - 30 hours/week

Role Overview:

The Learning Technologist will use available technology to create and implement methods to manipulate, ingest, style, and enhance the wide variety of educational materials we receive from enterprise customers for use in a learning platform delivered primarily as a web-based application.

Review various content file formats and determine the conversion method to transfer the content into our content management system, BluePrint
Develop or modify scripts for automating content conversion as needed
Create and/or manipulate CSV files to enable the import of content
Work with customers to define all necessary styles and create CSS for online courses
Perform post-import quality assurance (QA) for HTML/CSS as needed
Learn and use industry advances to keep delivering exceptional learning experiences

Required Technical Skills:

A Learning Technologist must have…

Demonstrated attention to detail
Ability and desire to quickly find and implement technical solutions
Proficiency in HTML, CSS, Regular Expressions, and at least one programming language, Ruby preferred.
Understanding of web accessibility standards
Ability to work both collaboratively and independently on multiple projects with competing deadlines.
Strong communication skills and experience demonstrating and explaining work to less tech-savvy colleagues.
Externally we typically seek 2 years learning technology experience, ideally with an enterprise-level SaaS company
Experience with MathML and digital mathtypes
Experience with HTML or XML parsing and manipulation
Experience with reading and manipulating tables of data and/or content.
Experience with a learning management system (LMS)
Experience working with a content management system

Recommended Technical Skills:

A Learning Technologist is recommended to have…

Experience with Ruby and parsing gems (Nokogiri, CSV)
Experience with SCSS

Recommended Qualities:

A Learning Technologist will also…

Possess an engineering mindset, curiosity, and desire to problem solve.
Exhibit strong problem-solving and analytical skills
Have the ability to communicate exceptionally well in person, on phone calls, and via email
Have the ability to communicate technical content requirements to customers and employees with less technical experience in a patient manner
Exhibit proven organizational skills to reconcile attention to detail with big-picture goals
Be adaptable, flexible, and open to iterative, changing processes
Show the ability to build new processes that balance BenchPrep and customer needs
Be comfortable working across internal teams
Be willing to challenge and improve established processes and product features, while also providing ideas in a positive and collaborative manner