K-12 – Success Manager (New Mexico)

Partner in Publishing • Full-time • Hybrid in New Mexico, United States • $110,000 - $130,000 / year • 1m ago

Fast Facts

The Talent Search Group is hiring a Success Manager in New Mexico for an EdTech company focused on K-3 literacy through an AI tutoring platform. The role involves customer relationship management and data-driven discussions on literacy intervention in schools.

Responsibilities: Partner with K-12 education customers, build relationships with district leadership, onboard new customers, and engage in data-driven discussions about literacy intervention.

Skills: 2+ years of customer success experience in the Education SaaS industry, experience with software solutions, and a proven track record of achieving high renewals and expansion goals.

Qualifications: Bachelor’s degree or relevant experience; preferred experience in education administration or a startup, and strong grounding in reading assessment and data-driven instruction.

Location: Based in New Mexico, with travel requirements of up to 50% during peak times.

Compensation: $110000 - $130000 / Annually

The Talent Search Group at PIP is seeking a Success Manager (New Mexico) on behalf of our client, an EdTech supporting K-3 literacy with an AI-powered tutoring platform.

The Success Manager has practical experience partnering with customers in K-12 education in New Mexico. You will build strong relationships with district leadership, onboard new customers, and engage in data-driven conversations regarding literacy intervention. This an individual contributor, customer-facing position.

Candidates must live in or near the territory. Travel is up to 50%+ at the busiest times of year.

Qualifications:

Bachelor’s degree, and/or relevant experience.
2+ years of customer success experience in the Education SaaS industry.
Experience implementing software solutions in the Education SaaS industry.
Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets.
Preferred: Experience in education administration and/or a start-up organization.
Preferred: Strong grounding in Reading Assessment, Science of Reading research, and data-driven instruction.

Benefits: