Fast Facts
The Accounts Receivable Specialist will handle payment discrepancies, develop collection strategies, and negotiate payment arrangements while maintaining accurate records and collaborating with teams to ensure timely payments.
Responsibilities: Investigate payment discrepancies, implement collection strategies, negotiate payment arrangements, maintain accurate records, analyze aging reports, collaborate with other teams, and provide updates on collection activities.
Skills: Proven experience in collections, familiarity with High Radius and NetSuite, strong negotiation and problem-solving skills, and excellent communication abilities.
Qualifications: Bachelor's degree in finance, accounting, or a related field; knowledge of debt recovery regulations is a plus.
Location: Markham, Ontario, Canada
Compensation: Not provided by employer. Typical compensation ranges for this position are between 45,000 - 65,000 CAD.
Responsibilities
- Investigate and resolve payment discrepancies and disputes in a professional manner.
- Develop and implement collection strategies to improve debt recovery rates.
- Negotiate payment arrangements with clients experiencing financial difficulties.
- Maintain accurate and up-to-date records of collections activities and client communications.
- Analyze aging reports and identify accounts requiring escalated collections efforts.
- Collaborate with sales and customer service teams to address client concerns and facilitate timely payments.
- Provide regular updates on collection activities and results to management.
- Other duties as assigned
Education & Skill Requirements
- Bachelor's degree in finance, accounting, or a related field.
- Proven experience in collections, and experience in High Radius and NetSuite.
- Strong negotiation and problem-solving skills.
- Knowledge of debt recovery regulations and practices.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive situations with tact and professionalism.
- Detail-oriented with a focus on maintaining accurate records.
Core Values
- Courage: We are brave. We approach first attempts with prowess, pioneer efforts to spark change, and rise to meet challenges without fear of failure.
- Ownership: We say it. We do it. We take ownership of our words, choices, and results because accuracy and accountability help create flourishing futures.
- Passion: We are driven. We are motivated by the pursuit of our mission – continuously learning and persevering toward improved experiences and better futures for all.
- Empathy: We listen to and seek to understand the people we serve – educators, students, vendors and each other.
