Fast Facts
We are seeking a Collections Specialist responsible for improving the collections process and recovering outstanding debts in a professional manner.
Responsibilities: Investigating and resolving payment discrepancies, developing collection strategies, negotiating payment arrangements, maintaining records, analyzing aging reports, collaborating with internal teams, and providing updates to management.
Skills: Proven experience in collections, familiarity with High Radius and NetSuite, strong negotiation and problem-solving abilities, knowledge of debt recovery regulations, and excellent communication and interpersonal skills.
Qualifications: Bachelor's degree in finance, accounting, or a related field with experience in collections.
Location: Markham, Ontario, Canada
Compensation: Not provided by employer. Typical compensation ranges for this position are between CAD 45,000 - CAD 65,000.
As a Accounts Receivable Specialist, you will be responsible for the collections process and ensuring the timely recovery of outstanding debts. Your primary focus will be on reducing the company's accounts receivable and minimizing bad debt exposure. You will work closely with clients and internal teams to resolve payment issues and implement effective collection strategies.
Responsibilities
- Investigate and resolve payment discrepancies and disputes in a professional manner.
- Develop and implement collection strategies to improve debt recovery rates.
- Negotiate payment arrangements with clients experiencing financial difficulties.
- Maintain accurate and up-to-date records of collections activities and client communications.
- Analyze aging reports and identify accounts requiring escalated collections efforts.
- Collaborate with sales and customer service teams to address client concerns and facilitate timely payments.
- Provide regular updates on collection activities and results to management.
- Other duties as assigned
Education & Skill Requirements
- Bachelor's degree in finance, accounting, or a related field.
- Proven experience in collections, and experience in High Radius and NetSuite.
- Strong negotiation and problem-solving skills.
- Knowledge of debt recovery regulations and practices.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive situations with tact and professionalism.
- Detail-oriented with a focus on maintaining accurate records.
Core Values
- Courage: We are brave. We approach first attempts with prowess, pioneer efforts to spark change, and rise to meet challenges without fear of failure.
- Ownership: We say it. We do it. We take ownership of our words, choices, and results because accuracy and accountability help create flourishing futures.
- Passion: We are driven. We are motivated by the pursuit of our mission – continuously learning and persevering toward improved experiences and better futures for all.
- Empathy: We listen to and seek to understand the people we serve – educators, students, vendors and each other.
