Essential Functions

Student Advising & Coaching

• Maintain a portfolio of active degree-seeking and continuing education students, providing proactive and responsive support to meet their needs.
• Collaborate with students to develop personalized academic plans aligned to their goals, circumstances, and timelines.
• Contribute to enrollment growth efforts for continuing education offerings through consultative conversations and supportive guidance.
• Bring forward creative ideas to strengthen conversion and streamline the enrollment experience.
• Identify friction points in the student experience and share ideas to improve clarity, efficiency, or momentum.
• Guide students through milestones with regular check-ins, encouragement, and clear expectations.
• Offer tailored coaching for students navigating academic, financial, or personal barriers.
• Support students through multiple communication channels, including email, phone, text, and virtual meetings.

Administrative & Operational Responsibilities

• Maintain detailed and accurate records in CRM and SIS platforms, ensuring compliance with internal processes and external regulations.
• Meet or exceed goals related to advising outcomes, communication timelines, and the quality of outreach.
• Collaborate cross-functionally to enhance the university-wide student experience.
• Contribute to pilots, improvements, and initiatives by offering observations, proposing refinements, and helping test new approaches.

Knowledge & Skills

• High emotional intelligence, with a talent for building relationships with busy adult learners.
• Strong coaching instincts; able to listen deeply, ask effective questions, and guide students through challenges.
• Excellent written and verbal communication skills; able to clearly and compassionately translate complex information.
• Comfort in a fast-paced, growth-oriented environment. Dedicated to continuous improvement. 
• Proactive problem solver who brings forward ideas and takes initiative. Owns individual outcomes while contributing to team strategy
• Ability to balance multiple responsibilities with strong organizational and prioritization skills.
• Experience working in tech-enabled environments is required.

Position Requirements

While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage applicants who believe they possess the necessary skills and experience to apply for consideration, regardless of whether they meet each requirement to the fullest extent.

Experience

• Academic advising, student coaching, admissions, or consultative sales experience preferred.
• K–12 art education/education experience preferred.
• Prior experience working remotely is a plus.
• Prior experience in distance education is a plus. 

Education & Certifications

• A bachelor’s degree in fine arts, art education, education, or a related field is required.
• A master’s degree from an accredited institution is preferred.

Other Requirements

• Availability between 8 a.m.–5 p.m. in your local time zone, with flexibility for occasional evening appointments.
• Ability to travel 1–2 times per quarter for team meetings or university events.

Since AOE operates in a fully remote/online environment, requirements include frequent and prolonged use of computers and other technology, as well as the ability to enter information into a computer using a keyboard or alternative means. 

The Interview Process

• Step 1: ~15-30-minute phone interview with hiring manager
• Step 2: Round 2 packet & corresponding interview: This step is designed to help identify how you might approach some of the daily tasks, responsibilities, and challenges that may arise in this role. The intention is for you to gain a sense of the role and provide us with an opportunity to see your skills in action. Your deliverables will not be used for any other purposes beyond evaluating your candidacy.

Compensation and Benefits

Benefits 

• Health, dental, and vision plans with 100% premium coverage for individual employees, 80% family premium coverage, employer HSA contribution, and no waiting period (effective 1st month after hire)  
• 401K plan with 4% match with Fidelity, no waiting or vesting period
• Self-managed PTO and sick/personal time (15+ days/year encouraged)
• All federal holidays are off, and the end-of-year holiday shutdown 
• $50/month mobile, internet, or coworking space stipend
• $600 home office equipment stipend
• Fully remote, flexible schedule
• Up to 12 weeks of paid parental leave
• Dependent Care FSA
• Life insurance
• Lifelong Learning Fund for professional development and educational reimbursement 
• Free product access (1 FLEX/PRO license to use or gift, plus free AOEU grad courses)
• Mac tech suite, 1Password, ChatGPT subscriptions

For more information about the benefits we offer, please visit our website.

Compensation

Compensation is commensurate with experience and the market. We encourage you to discuss your compensation requirements as early in the process as possible.

We look forward to reviewing your application! Thank you for your interest in opportunities with AOEU. 

NOTE: We encourage you to apply using a personal email address and to take the necessary steps to ensure that both The Art of Education (@theartofeducation.edu) and Paycom (@paycomonline.com) domains are added to your email settings, allowing you to receive all emails related to your application process. We also encourage you to check your spam folder, as emails from The Art of Education and/or Paycom can be marked as spam. Applicants residing in California, Colorado, Connecticut, Cincinnati, Illinois, Maryland, Massachusetts, Minnesota, Nevada, Rhode Island, New York, Jersey City, Vermont, or Washington may reach out to teamandculture@theartofeducation.edu for compensation details. Do not send letters of interest to this inbox, as they will be disregarded. The Art of Education is committed to providing equal employment opportunities for all employees and job applicants. The Art of Education will not discriminate against employees or applicants on the basis of actual or perceived age, race, color, national origin/ethnicity, ancestry, sexual orientation, gender identity, religion, sex, pregnancy (including childbirth, lactation, and related conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Art of Education is a participant in the E-Verify program.

Qualifications