Sales Support (Temporary)

BibliU • Part-time • Hybrid in Raleigh, North Carolina, United States • $13 / hour • 1m ago

Fast Facts

Join BibliU as a Sales Support team member in Raleigh, North Carolina, where you'll enhance the campus store experience by providing exceptional customer service during peak periods.

Responsibilities: Assist customers on the sales floor, manage customer orders, maintain store displays, and support shipping and receiving operations.

Skills: Preferred skills include retail or customer service experience, teamwork, attention to detail, and the ability to thrive in a busy environment.

Qualifications: Retail or customer service experience preferred but not required.

Location: Raleigh, North Carolina, United States

Compensation: $13 - $13 / Hourly

Position Title: Sales Support (Temporary)

Location: Wake Technical Community College, 9101 Fayetteville Road, Raleigh, North Carolina 27603

Contract Type: Part-Time, Temporary

Rate of Pay: $13.00 per hour

Working hours: 25 hours per week

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.

In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview:

As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support.

This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.

Key Responsibilities

Customer Service

Engage customers on the sales floor with information, support, and a positive attitude.
Maintain clean, organized, and well-merchandised store displays.
Support customers in person, via phone and email
Manage and fulfil customer orders

Textbook Department