Senior Engineering Manager, Trust & Safety

Quizlet • Full-time • Hybrid in San Francisco, California, United States • $235,781 - $311,070 / year • 1m ago

Fast Facts

Join Quizlet as a Senior Engineering Manager in Trust & Safety to lead engineering efforts focused on building and scaling systems that safeguard learners and educators. You'll work closely with cross-functional teams to ensure a secure and trusted learning environment.

Responsibilities: Lead engineering teams responsible for trust & safety systems, designing proactive safety mechanisms, and establishing best practices for reliability and auditability. Partner with various teams to develop community integrity systems and support incident response.

Skills: 12+ years in software engineering, with 3+ years managing teams; proven experience with content moderation, abuse prevention, and strong leadership skills; familiarity with global trust & safety challenges.

Qualifications: Experience owning complex, cross-functional initiatives and the ability to balance rapid AI innovation with user protection; strong communication and judgment skills are essential.

Location: This is an onsite position in San Francisco, CA, requiring a minimum of three days in the office each week.

Compensation: $235781 - $311070 / Annually

About Quizlet:

At Quizlet, our mission is to help every learner achieve their outcomes in the most effective and delightful way. Our $1B+ learning platform serves tens of millions of students every month, including two-thirds of U.S. high schoolers and half of U.S. college students, powering over 2 billion learning interactions monthly.

We blend cognitive science with machine learning to personalize and enhance the learning experience for students, professionals, and lifelong learners alike. We’re energized by the potential to power more learners through multiple approaches and various tools.

Let’s Build the Future of Learning

Join us to design and deliver AI-powered learning tools that scale across the world and unlock human potential.

About Engineering:

Quizlet's Product Engineering organization builds the core experiences that help millions of students and teachers achieve their learning goals. We collaborate across teams to achieve user-centric outcomes, focusing on developing intuitive interfaces, engaging learning tools, and robust, scalable systems.

You’ll be joining a passionate group of engineers, designers, product managers, and data scientists dedicated to solving real-world educational challenges. Our teams operate with autonomy, embrace experimentation, and are deeply committed to user-centric design. We value transparency, inclusivity, and collaboration at all levels.

About the Role:

We are seeking a Senior Engineering Manager to lead Quizlet’s Trust & Safety engineering efforts, building the systems that protect learners, educators, and creators while enabling healthy, high-quality participation across our community.

In this role, you will lead teams responsible for moderation, abuse prevention, community integrity, and AI safety infrastructure, working closely with Trust & Safety, Legal, Policy, and Product partners to ensure Quizlet remains a safe, trusted place for learning at global scale.

We’re happy to share that this is an onsite position in our San Francisco office. To help foster team collaboration, we require that employees be in the office a minimum of three days per week: Monday, Wednesday, and Thursday and as needed by your manager or the company. We believe that this working environment facilitates increased work efficiency, team partnership, and supports growth as an employee and organization.

In this role, you will:

Lead and grow engineering teams responsible for trust & safety systems, including content moderation, abuse and fraud detection, and enforcement workflows
Design and scale proactive safety mechanisms, including automated detection, risk scoring, and policy-driven enforcement
Build tools and platforms that support human-in-the-loop moderation, appeals, and case management
Establish engineering best practices for reliability, auditability, and explainability in safety systems
Design and evolve community integrity and contribution quality systems that promote safe, constructive participation
Build reputation, signaling, and feedback mechanisms that help surface high-quality content and interactions while reducing harmful behavior
Partner with Product to shape community experiences that encourage positive engagement and discourage abuse at scale
Strengthen safety capabilities for AI-generated and AI-assisted content, including detection, labeling, and transparency mechanisms
Build safeguards to prevent misuse of AI features, including prompt abuse, policy evasion, and automated spam or manipulation
Support content authenticity, provenance, and policy enforcement for AI-powered learning experiences
Partner closely with Trust & Safety Operations, Legal, Policy, Privacy, and Security teams to translate policies into scalable technical systems
Ensure safety systems support privacy, consent, and regulatory compliance across regions
Contribute to incident response, postmortems, and continuous improvement of Quizlet’s safety posture

What you bring to the table:

12+ years of software engineering experience with 3+ years managing and scaling engineering teams
Proven experience leading Trust & Safety, Integrity, or Platform Safety engineering teams in a production environment
Strong people leadership skills, including coaching senior engineers, technical leads, and emerging managers
Experience owning execution for complex, cross-functional initiatives in partnership with Product and Operations teams
Hands-on experience building or operating content moderation, abuse prevention, fraud detection, or enforcement systems
Strong understanding of policy-driven enforcement, escalation, and appeals workflows
Experience designing systems that support human-in-the-loop moderation and Trust & Safety Operations at scale
Familiarity with global trust & safety challenges, including harassment, spam, manipulation, and misuse
Strong background in distributed systems, data pipelines, and service-oriented architectures
Experience with ML-assisted safety systems, rule-based detection, or risk scoring frameworks
Ability to design systems with reliability, auditability, and explainability as first-class concerns
Experience supporting incident response, on-call rotations, and postmortem-driven improvement
Experience building or supporting safeguards for AI-generated or AI-assisted content
Understanding of risks related to prompt abuse, policy evasion, automation, and content manipulation
Familiarity with content authenticity, labeling, or provenance mechanisms is a strong plus
Ability to balance rapid AI innovation with responsible deployment and user protection
Proven ability to partner closely with Trust & Safety Operations, Legal, Policy, Privacy, and Security teams
Strong communication skills for translating policy and risk requirements into technical execution
Sound judgment and calm decision-making in high-stakes or ambiguous situations
Deep commitment to user safety, trust, and ethical technology

Compensation, Benefits & Perks:

Quizlet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary transparency helps to mitigate unfair hiring practices when it comes to discrimination and pay gaps. Total compensation for this role is market competitive, including a starting base salary of $235,781 - $311,070. The total compensation is dependent on location and experience, as well as company stock options
Collaborate with your manager and team to create a healthy work-life balance
20 vacation days that we expect you to take!
Competitive health, dental, and vision insurance (100% employee and 75% dependent PPO, Dental, VSP Choice)
Employer-sponsored 401k plan with company match
Access to LinkedIn Learning and other resources to support professional growth
Paid Family Leave, FSA, HSA, Commuter benefits, and Wellness benefits
40 hours of annual paid time off to participate in volunteer programs of choice

Why Join Quizlet?

🌎 Massive reach: 60M+ users, 1B+ interactions per week

🧠 Cutting-edge tech: Generative AI, adaptive learning, cognitive science

📈 Strong momentum: Top-tier investors, sustainable business, real traction

🎯 Mission-first: Work that makes a difference in people’s lives

🤝 Inclusive culture: Committed to equity, diversity, and belonging

We strive to make everyone feel comfortable and welcome!

We work to create a holistic interview process, where both Quizlet and candidates have an opportunity to view what it would be like to work together, in exploring a mutually beneficial partnership.

We provide a transparent setting that gives a comprehensive view of who we are!

In Closing:

At Quizlet, we’re excited about passionate people joining our team—even if you don’t check every box on the requirements list. We value unique perspectives and believe everyone has something meaningful to contribute. Our culture is all about taking initiative, learning through challenges, and striving for high-quality work while staying curious and open to new ideas. We believe in honest, respectful communication, thoughtful collaboration, and creating a supportive space where everyone can grow and succeed together.”

Quizlet’s success as an online learning community depends on a strong commitment to diversity, equity, and inclusion.

As an equal opportunity employer and a tech company committed to societal change, we welcome applicants from all backgrounds. Women, people of color, members of the LGBTQ+ community, individuals with disabilities, and veterans are strongly encouraged to apply. Come join us!

To All Recruiters and Placement Agencies:

At this time, Quizlet does not accept unsolicited agency resumes and/or profiles.

Please do not forward unsolicited agency resumes to our website or to any Quizlet employee. Quizlet will not pay fees to any third-party agency or firm nor will it be responsible for any agency fees associated with unsolicited resumes. All unsolicited resumes received will be considered the property of Quizlet.

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