Business Analyst

Aeries Software • Full-time • Remote (Hybrid in Orange, California, United States) • $72,000 - $100,000 / year • 1w ago

Fast Facts

Join Aeries Software as a Business Analyst, where you will bridge the gap between business needs and tech solutions, ensuring customer requirements are met while enhancing their experience with our products.

Responsibilities: Key responsibilities include documenting requirements, communicating with stakeholders, collaborating with product teams, and overseeing user acceptance testing to ensure product meets customer needs.

Skills: Candidates must have 3-5 years of SaaS experience, proficiency in user story writing and UI mockups, excellent communication skills, and the ability to manage multiple projects effectively.

Qualifications: A Bachelor's degree in business, data, or computer science is preferred. Familiarity with federal reporting requirements and SQL Query/Postman is a plus.

Location: Based in Orange, CA with remote work available within the US (preferably CA or TX) and occasional travel to California or Texas.

Compensation: $72000 - $100000 / Annually

We’re looking for a Business Analyst Superstar!

All About Aeries

Aeries Software is a leading EdTech company offering a comprehensive Student Information System in both California and Texas. With a rich history of innovation and proven track record of developing software focused on the whole student, Aeries ensures that student data empowers success and never impedes.

All About the Job

As a Business Analyst, you will engage with external stakeholders (customers and sales prospects), internal stakeholders, and other resources to document the details of what will meet the needs of customers; bridging the gap between business needs and technological solutions within the organization. Business Analysts' main tasks will include performing detailed requirements analysis, documenting processes, and performing software testing, including user acceptance testing. To succeed in this role, you should have a natural analytical thought process and the ability to explain difficult concepts to non-technical users.

Your Mission

Serve as Product Owner to specific product teams
Responsible for prioritization of work items across assigned subject matter expertise areas
Communicate with and serve as a resource to Product Managers to guide larger prioritization decisions
Troubleshoot ticket escalations
Work closely with the development team to produce high-quality features
Gather Product requirements which includes:
Collating input from various sources, including quarterly user group meetings
Defining desired outcomes
Collaborating with System Architects to refine customer requirements
Defining customer struggles
Defining logical workflow
Defining the Acceptance Criteria
Creating regression and user-acceptance test plans
Create documentation
Communicate system functionality, as well as current and upcoming system changes, to customers, support, trainers and other system users
Conduct Post-development Testing
Verify that Acceptance Criteria was met
Adjust regression testing plans

About You

Your Experience and Skills

3 – 5 years working with SaaS applications, preferably as part of a student information system
Bachelor’s degree in business, data or computer science preferred
Experience writing user stories, including use of Gherkin
Experience with wireframes and/or mockups of UI
In-depth knowledge of federal (CRDC) and CA and Texas state reporting requirements and regulations preferred (TSDS, PEIMS, SAAH, CALPADS).
Proficiency in leveraging AI-powered tools and platforms for data analysis, prototyping, customer and market analysis, etc.
Ed-Fi knowledge preferred
Empathy for customers and team members
Creating and maintaining a collaborative work environment
Attention to details
Clear, concise, and effective written and verbal communications
Project, time, and stress management
Ability to prioritize, solve problems, and multitask
Ability to adapt to sudden changes in project requirements and priorities

Your Education and Experience

School and SIS experience, with Aeries experience preferred
An understanding of the customer journey and workflow processes
Experience developing documentation
Experience with SQL Query and/or Postman
Familiarity with Agile or other project management methodologies

Position Details

Status

Full-time
Salaried, exempt

Work Location

Our headquarters is in Orange, CA
Remote work within the US (CA or TX preferred)

Travel Requirements

Expect occasional travel including (but not limited to) CA and TX

Physical Requirements

Prolonged periods of sitting or standing at a desk and working on a computer

Compensation

$72,000 - $100,000 annual salary, based on experience and skills
Bonuses awarded for exceptional performance

Benefits include:

Health insurance coverage for employees and covered dependents
Health Savings Account option with employer contributions
401(k) plan with up to 4% employer match
Responsible PTO program where you manage your time off and job responsibilities
Paid time off for sick days, volunteering, bereavement, and jury duty
11 paid holidays
Educational Reimbursement program and opportunities for ongoing professional development

Aeries’ Integrity

Aeries Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Aeries Software, LLC., is unable to sponsor, or take over sponsorship of, employment visas at this time.

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