Shipping & Logistics Assistant

Think Together • Full-time • Hybrid in Santa Ana, California, United States • $21 / hour • 3w ago

Fast Facts

Join Think Together as a Shipping & Logistics Assistant, where you'll support warehouse operations and ensure timely order fulfillment while making a positive impact in your community.

Responsibilities: Key responsibilities include processing orders, maintaining warehouse organization, assisting with shipping and receiving operations, and supporting the Fulfillment & Distribution team.

Skills: Candidates should possess strong organizational and time management skills, effective communication, basic knowledge of shipping procedures, and the ability to lift up to 50 pounds.

Qualifications: A high school diploma or equivalent is required, with 1-2 years of relevant experience preferred; customer service experience is a plus.

Location: This position is based in Santa Ana, CA, with potential travel up to 10%.

Compensation: $21 - $21 / Hourly

Overview

Shipping & Logistics Assistant

Hourly Pay $21.50

Founded in 1997, Think Together partners with schools to change the odds for kids by providing award-winning programs during and outside the school day. We’re one of California’s largest nonprofits working in school districts from San Diego to San Francisco. Whether you’re interested in early learning, elementary, middle or high school, you can invest in your community by working at a local school or working within our home office providing support!JOB SUMMARY: The Shipping & Logistics Assistant supports the daily operations of the Shipping & Logistics team by assisting with order processing, packaging, receiving, and inventory management. This role ensures timely and accurate fulfillment of customer orders, supports warehouse organization, and provides cross departmental assistance to the Fulfillment & Distribution department with order picking, restocking, and general warehouse maintenance. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist the Shipping & Logistics Lead in all shipping and receiving operations. • Prepare, pack, and ship orders efficiently and accurately for internal and external customers. • Receive incoming deliveries, verify accuracy against purchase orders and packing slips, and inspect for damages. • Label, organize, and store products safely in designated warehouse areas. • Maintain an organized, clean, and safe warehouse environment. • Support the Fulfillment & Distribution team with order picking, staging, and restocking activities. • Help maintain accurate inventory records through system updates and manual counts as directed. • Operate pallet jacks, hand trucks, and other material handling equipment safely. • Prepare shipping labels, documentation, and track outbound shipments as needed. • Communicate professionally with shipping carriers and couriers to coordinate pickups, monitor tracking updates, and resolve any delivery issues in a timely manner to ensure excellent service for internal and external customers. • Assist in coordinating delivery schedules and ensuring products are dispatched on time. • Follow all safety standards and company policies related to warehouse operations and product handling. • Communicate effectively with team members, vendors, and customers to support timely resolution of shipping or inventory issues. • Support customer pick-ups and ensure a positive customer service experience. • Participate in departmental meetings and contribute to process improvement initiatives. QUALIFICATIONS AND REQUIREMENTS: • High school diploma or equivalent required. • 1–2 years of experience in shipping, receiving, fulfillment, or warehouse operations preferred. • Experience working in a customer service–oriented or nonprofit organization is a plus. OTHER RESPONSIBILITIES: • Strong organizational and time management skills. • Team-oriented with the ability to follow direction and support multiple priorities. • Basic knowledge of shipping and inventory procedures. • Ability to lift, carry, and move up to 50 pounds regularly. • Competency in Microsoft Office (Word, Excel, Outlook). • Strong attention to detail and accuracy. • Effective written and verbal communication skills. • Ability to work in a fast-paced, deadline-driven environment. • Willingness to learn new processes, software, and equipment. COMPUTER SKILLS: • MS Word processing • Excel (set up, design, maintain spreadsheets, create calculation formulas) • Use of Xerox equipment (copiers, scanners) • Use of finishing equipment • E-mail and Internet software WORK ENVIRONMENT: • Warehouse and production environment with moderate to high noise levels. • Exposure to varying temperatures, dust, and occasional outdoor work. • Regular use of material handling equipment such as pallet jacks and carts. • Must pass Live Scan (criminal background check via fingerprinting), provide a clear TB test. • Travel up to 10% • Reliable transportation is required to meet the needs of the position. • While driving is not a regular requirement of this role, employees who operate a personal or company vehicle for work purposes must maintain a valid driver's license and current auto insurance on file with HR. Think Together is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.