Lead Product Designer

Follett Software • Full-time • Remote (United States) • 3w ago

Fast Facts

Join Follett Software as a Lead Product Designer to shape user experiences for a product line by driving design strategy and collaborating on innovative AI-enhanced features.

Responsibilities: You will independently propose experience strategies, conduct user research, create design prototypes, and collaborate with cross-functional teams to ensure cohesive and user-focused designs.

Skills: Required skills include proficiency in AI design methods and tools, interaction design, data literacy, and visual design principles.

Qualifications: Bachelor's degree with 5-7 years of relevant experience, especially in design strategy and AI-assisted workflows preferred.

Location: Fully remote within the continental U.S.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $105,000 - $150,000.

Position Summary

We are seeking a Lead Product Designer to join our growing team and support product discovery, testing, and design implementation of legacy and AI-powered features for an entire product line. You are a “T-shaped generalist” with capabilities in some or all these areas: design strategy, AI proficiency, Interaction design, Data literacy and Visual design.

Position Scope

Problem framing and strategy: 

Independently propose and drive the experience strategy and vision for an entire product line to align the experience with Product-led roadmap and company goals
Collaborate with product managers and other designers to drive outcomes that are cohesive and on-brand
Create design artifacts (diagrams, narratives, etc.) that describe business and user requirements and desired outcomes
Independently conduct and synthesize ideation sessions that clarify requirements and design approach
Conduct user research to uncover user motivations and needs
Synthesize qualitative and quantitative data to support design decisions
Define a design strategy for 0 to 1 product initiatives when needed
Collaborate with Product and Design team members to implement a cohesive AI feature strategy
Collaborate on proposals and presentations — championing our commitment to the strategic use of thoughtful, user-focused design throughout the organization

Prototype and design:

Rapidly create prototypes and iterate concepts using traditional and AI-powered tools (Figma, Figma Make, Claude Code, etc.)
Collaborate with other designers and Engineers on the Design prototyping environment and tools (such as GitHub repositories, CLI, CSS, JSON, etc.)
Align and focus prototype capabilities with discovery and usability test requirements
Socialize discovery and usability learnings with other teams
Produce designs that conform with accessibility, brand, and platform requirements (including mobile)
Participate in Design team rituals (such as critiques and pair designing) to leverage other perspectives and specialties to improve design quality
Collaborate with other designers to define and create reusable, intelligent UX components
Contribute to and help maintain design systems components that support industry best practices and intelligent components
Independently define and socialize UX metrics to provide design efficacy
Synthesize user behavior data and machine learning metrics to inform iterative design
Leverage knowledge of information architecture and collaborate with others to deploy UX hierarchies and copy that align with company standards and best practices

Collaboration and implementation:

Collaborate with Product, Marketing, Sales, and other teams to align designs with messaging and marketing efforts (using PIRATE method)
Collaborate with other designers and Engineers to streamline dev handoffs
Other duties as assigned

Qualifications

Bachelor’s degree or equivalent
5-7 years of experience
Working understanding of AI design methods and tools, design strategy, conduct ideation sessions, and familiarity with design systems and dev handoff practices
Capabilities in some or all these areas with specialty in at least one: Design strategy: ability to deliver product capabilities that align with brand and business goals, revenue targets, and long-term product roadmaps
AI proficiency: understanding of, and proficiency using generative design tools and AI-assisted coding workflows (e.g., GitHub, Copilot, Claude Code, CLI, etc.).
Interaction design: deep understanding of usability heuristics, common micro-interactions, and responsive frameworks across web and mobile
Data literacy: ability to synthesize user behavior data and machine learning metrics to inform iterative design cycles
Visual design: working knowledge of visual design fundamental principles (scale, hierarchy, balance, contrast, and Gestalt psychology) to create effective and aesthetically pleasing designs that guide the user's eye and communicate messages efficiently

At Follett Software, our people come first.

We’re deeply committed to supporting the well-being, growth, and success of every Team Member. That commitment shows up in a thoughtfully designed, comprehensive benefits package that helps you thrive—at work and in life. Here’s what you can expect:

Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted)
Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching
Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans
Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time
Retirement savings with employer match, vesting every pay period
Flexible Spending Accounts for healthcare and dependent care
Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services
Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success