KNA Senior Analyst, Research & Insights

Kaplan • Full-time • Remote (Remote from Florida, United States) • $31,200 - $78,647 / year • 3h ago

Fast Facts

Kaplan is seeking a Senior Analyst for Research & Insights to develop critical customer insights that inform business strategies, manage research projects, and present findings to stakeholders. This remote position emphasizes collaboration and innovation in the educational sector.

Responsibilities: Key responsibilities include developing research briefs, designing surveys, analyzing results, managing qualitative research execution, and presenting insights to stakeholders.

Skills: Required skills include experience in market research or data analysis, proficiency with Qualtrics, and strong data visualization abilities.

Qualifications: Preferred qualifications include a BA or BS in Marketing, Business, Economics, Psychology, or related fields, along with at least 3 years of relevant work experience.

Location: This position is fully remote and available nationwide within the USA.

Compensation: $31200 - $78647 / Annually

Job Title

KNA Senior Analyst, Research & Insights

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

As a Senior Analyst, Research & Insights, you will develop customer insights that drive business decisions and strategy. You will manage individual ad hoc research projects from initial planning through to execution and reporting. As a subject matter expert, you will be relied on to deliver research results to internal stakeholders in a clear, compelling, and easy to understand manner.

Primary/Key Responsibilities

Attend intake meetings with internal stakeholders to understand stakeholder business objectives and research questions
Takes initiative to develop research briefs that outline research objectives and methodology and align with internal stakeholders on content of research brief
Develop online questionnaires for quant research or discussion guides for qual research
Pull, clean, and organize distribution lists for online surveys, leveraging Jira requests and/or distribution list dashboard
Collaborate with programming team on programming of online surveys in Qualtrics
Analyze results of online surveys using Qualtrics, Excel, or R
Manage execution of qualitative research, including scheduling
Engage in NLP and sentiment analysis to enhance insights from survey work
Develop reports of research results (in Google slides or Powerpoint), incorporating clear storylines and compelling visualizations, with minimal supervision
Present findings of research to stakeholders

Minimum Qualifications

BA or BS in Marketing, Business, Economics, Psychology, or related areas
3 years experience working in market research or data analysis
Experience with Qualtrics, survey design, sample plan development, management of survey fielding process, data visualization/presentation development, ability to present in front of internal stakeholders

Beyond base salary, our comprehensive total rewards package includes:

- Remote work provides a flexible work/life balance

- Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)

- Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members

- Comprehensive health benefits new hire eligibility starts on day 1 of employment

- Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

We are committed to providing a supportive and rewarding work environment where every employee can thrive. You can learn more about our full benefits package and total rewards philosophy here.

At Kaplan, we believe in attracting, rewarding, and retaining exceptional talent. Our compensation philosophy is designed to be competitive within the market, reflecting the value we place on the skills, experience, and contributions of our employees, while taking into account labor market trends and total rewards.

For full-time positions, Kaplan has three Salary Grades. This position is Salary Grade A: $31,200-$78,647. The specific compensation offered will be determined by a variety of factors, including but not limited to the candidate's qualifications, relevant experience, education, skills, and market data. We are an equal opportunity employer and comply with all applicable federal and state wage laws.

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Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Customer Insight

Business Unit

00091 Kaplan Higher ED

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.

Kaplan is a drug-free workplace and complies with applicable laws.