Fast Facts

OCLC is seeking a full-time Product Management Intern for the summer, providing hands-on experience in analytics and AI solutions within the library technology sector.

Responsibilities: The intern will assist in product management for Reports and Report Designer, develop report templates, evaluate Microsoft CoPilot AI for Power BI, implement AI tools for data analysis, and respond to customer queries.

Skills: Bachelor's or Master's degree in a related field, experience with Microsoft Office tools, and strong communication skills; familiarity with PowerBI and data warehousing is a plus.

Qualifications: Experience with analytics, teamwork, and problem-solving in fast-paced environments; knowledge of library processes is desirable but not essential.

Location: Corporate Office - Dublin, United States of America

Compensation: Not provided by employer. Typical compensation ranges for this position are between $15 - $25.

You have a life. We like that about you.

At OCLC, we believe you'll do the best work of your life when you're living the best life possible.

We work hard to build the technology that connects thousands of today's libraries. But we also work hard to make a job at OCLC a meaningful part of a balanced life- not a substitute for one.

Technology with a Purpose. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. OCLC provides shared technology services, original research and community programs that help libraries meet the ever-evolving needs of their users, institutions, and communities. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries.

The Job Details are as follows:

This internship is anything but ordinary. If that’s what you’re looking for, keep reading. We are seeking a Product Management Intern join our team from May 19, 2025 to August 8, 2025. This is a full-time role during our summer hours, offering a hybrid work environment with three days in-office at our headquarters in Dublin, Ohio.

The WorldShare Management Services team is looking for an intern to be part of the large-scale rollout of a new analytics platform. The intern will learn valuable skills in understanding analytics and AI in the product marketplace, as well as learning best practices for data analysis and visualization.

You'll also participate in a dynamic AI capstone project, exploring innovative solutions and contributing to our AI strategy. This is your chance to gain hands-on experience and make a meaningful impact!

Responsibilities:

• The intern will provide support and product management assistance for the WMS Reports and Report Designer product.
• The intern will provide valuable development of report templates that can be shared with our WMS and Tipasa members.
• The intern will explore and assist in the Microsoft CoPilot AI evaluation for Power BI report development
• The intern will perform investigation and implementation of other AI tools to assist with report query migration, release documentation, and data visualizations.
• The intern will respond to customer queries and requests, and work with Product Management & Marketing teams on planning and execution of the continuous rollout of the Reports platform.

Qualifications:

• Working toward a Bachelor’s or Master’s degree in a library, analytics or data science related discipline
• Experience with Microsoft Office suite (Excel, Word, Outlook, PowerPoint) or equivalent tools such as Google equivalents
• Able to work, learn, and problem-solve in a fast-paced environment
• Enjoy working in a collaborative, team environment
• Excellent verbal and written communication skills

Desired but not required:

• Experience with Microsoft PowerBI
• Knowledge of Analytics and Data Warehousing basics
• Knowledge of library workflows and processes

We strive to make the application process as simple as possible. We also welcome applications from people with nontraditional backgrounds with transferable skills. Please don’t rule yourself out! If you need accommodations in any step of the process, contact accessibility@oclc.org, with the job title + “accommodation request” in the subject line. 

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.