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Role Snapshot
Network Engineer position at Community College of Baltimore County responsible for providing Tier III technical support and managing the College's communications and network infrastructure to ensure efficient and secure operations.
Job Description
Fast Facts
Seeking a Network Engineer to perform administrative and technical support for the College's communications and network infrastructure, ensuring efficient operations and security.
Responsibilities: Key responsibilities include providing Tier III support, diagnosing escalated issues, installing and maintaining network and telephone infrastructures, project support, and performing network security assessments.
Skills: Required skills include knowledge of network configuration and troubleshooting, with preferred certifications such as Net+, Security+, and CCNA.
Qualifications: Preferred qualifications include an Associate's degree with three years of IT experience or a Bachelor's degree in relevant fields with one year of IT experience.
Location: This position is located in the USA with no additional travel requirements specified.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $75,000 - $100,000.
The purpose of this class is to perform administrative and technical work in support of the College's communications and/or network infrastructure.
Associate's degree and three years of IT experience or Bachelor's degree in Computer Science, Network Engineering, or Telecommunications preferred and one (1) years of IT experience. Knowledge of network configuration and troubleshooting procedures. Industry and Network Certifications preferred such as; Net+, Security+ and CCNA certifications preferred.
- Provide technical support for ongoing projects within the Information Technology department.
- Serve as a member of the team which provides Tier III support to the Support Center, including the Help Desk.
- Diagnose problems escalated by the Support Center and Tech Support Staff.
- Install, configure, administer, and maintain of network infrastructure.
- Install, configure, administer, and maintain telephone infrastructure.
- Perform network security risk assessments, incident response, and remediation.
- Provide support for upgrades, rollouts and special projects, and events, as required.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.