Fast Facts

Join Skyward as an IT Services Technician where you'll support K-12 software solutions and aid educators to enhance student success. Be part of an enthusiastic team committed to teamwork and continuous improvement.

Responsibilities: Install, upgrade, and support enterprise-level applications and databases; provide Windows desktop/server support and troubleshoot performance issues; and integrate third-party products.

Skills: Proficiency in Microsoft Server and Desktop Technologies, Networking Fundamentals, and familiarity with SQL Server and virtualization technologies.

Qualifications: Bachelor's or Associate's degree in a related field or two years of relevant IT experience.

Location: Stevens Point, Wisconsin, United States

Compensation: $45972 - $60000 / Annually

Company Description

If you are looking to join a global company with a family feel, you'll find your perfect fit at Skyward, where we build software solutions for K-12 schools. Just imagine getting to help students, teachers, and school administrators succeed every day — you can't say that about every job! 

We take great pride in our work, but also in our work environment: teamwork, enthusiasm, continuous improvement, and, of course, a bit of fun. When you join our team there is only one way your career will go - Skyward! 

To learn more about Skyward’s careers, history, products, and customers, go to www.skyward.com. 

Thank you for your interest! 

Job Description

Job Title: IT Services Technician

Location: Stevens Point, WI – Corporate Office 

Starting Salary: $45,972.49 - $60,000 (Salary commensurate with experience) 

Skyward is looking for an IT Services Technician that has a strong desire to work with the latest technology, possesses strong troubleshooting skills, and wishes to be part of a team where your input is valued.

A Technician's focus is to install and support enterprise-level applications and databases that help Teachers and School Administrators quickly perform their daily tasks so they can focus on what's most important, the students. 

What you will do:

Install Skyward Applications: 

• New Server Installs / Upgrades / Migrations 
• Windows Desktop / Server Support 
• Virtual Server Support 
• Performance Troubleshooting 
• SQL & Progress Database Support (Backup / Restore / Repair) 
• Install / Supporting Product Updates 
• Implementing / Supporting features such as LDAP and Email 
• Integrating 3rd Party products 
• Research and Testing of new technology 

What it takes:

• The ideal candidate will have a strong work ethic and be able to work in team and solo environments.
• Bachelor or Associate degree in computer science, Computer Engineering, Networking, or related field, OR two years of related IT experience 
• Proficient in Microsoft Server and Desktop Technologies 
• Proficient in Networking Fundamentals (Switches, Firewalls, Routers, Wireless) 
• Experience with the Microsoft SQL Server a plus 
• Experience with Server Hardware / Storage a plus 
• Experience with Hyper-V / VMWare a plus 

What the future holds:

Skyward is committed to the continued growth of our employees and provides in-depth training and the opportunity for career advancement based on increased knowledge, skills, and abilities. 

Technicians have an opportunity to advance to IT Services Consultants where they perform a wide variety of billable IT Services for our customers.  

Click the link below for the full job description: 

IT Services Technician 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skyward, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants have rights under Federal Employment Laws. Click the title to view details about the law.

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)
• Transparency in Coverage 
• Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes these Machine-Readable Files on behalf of Skyward.