Director, Solutions Engineering

ParentSquare • Full-time • Remote (United States) • $130,000 - $160,000 / year • 1m ago

Who We Are

ParentSquare is a rapidly growing Santa Barbara-based company that’s changing how schools and parents communicate daily. Sound simple? We strive to keep it that way! Our mission is to give schools the power to enhance family engagement for all students. ParentSquare (communications and Smart Site CMS solution) and Remind, powered by ParentSquare, are our flagship products serving over 22 million students. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and our employees and we invite you to join us on this exciting journey.

Who We’re Looking for

As our first-ever Director of Solutions Engineering, you’ll lead our team of Solutions Engineers and play a key leadership role in scaling the processes that will enable our Solutions Engineers to be most effective in supporting the sales process. You have a proven track record of supporting the sales cycle through subject matter expertise, technical enablement, and leadership.

Most importantly, you’re someone who shares in our passion for improving the lives of students through communication.

This role will include:

Leadership & Management

Leading, mentoring, and managing the Solutions Engineer team, ensuring alignment with sales, marketing, and customer success objectives.
Developing technical sales playbooks, demos, and proof-of-concept strategies.
Partnering with the product education team to create impactful technical content, including case studies, whitepapers, and demo videos.
Ensuring Solutions Engineers are enabled with the latest product positioning, messaging, and use cases.
Defining and tracking KPIs for the Solutions Engineer team, reporting on performance, pipeline impact, and customer engagement metrics.

Enablement Strategy Development

Designing and implementing enablement programs that equip the Solutions Engineer team to effectively support sales and marketing efforts.
Collaborating closely with cross-functional teams (Sales, Product, Marketing) to ensure Solutions Engineers are well-versed in product updates, industry trends, and customer needs.
Providing strategic guidance on how to best position ParentSquare’s solutions in competitive and complex sales environments.

Our ideal candidate will have the following:

7+ years of experience in solutions engineering, sales enablement, or technical enablement roles, preferably in EdTech.
3+ years of experience managing or leading teams, with a proven track record of developing and mentoring talent.
Strong understanding of sales processes, with the ability to align technical enablement efforts to support revenue goals.
Exceptional communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.
Strong analytical and problem-solving skills with a focus on metrics-driven decision-making.

The perks of working for us are great!

You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:

Employer-paid health insurance (including dependent coverage)
An employer-matched 401K retirement savings program from day 1
Paid Parental Leave
Stock options
Health + wellness reimbursements
PTO that increases each year
15 paid holidays, including your birthday!

As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.

We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The salary range for this role will be $130,000 to $160,000 DOE.

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