Incident IQ Account Representative
Account Representative Overview:
Reporting directly to the Sales Director, the Account Representative (AR) will be responsible for meeting and exceeding ARR targets from new account acquisition from smaller districts within their assigned territory. The candidate will identify, actively prospect, qualify, and close new business within their assigned territory. The AR will develop target lists of school districts and work with the SDR team to develop awareness of iiQ technologies. The AR will qualify potential opportunities and actively manage the buying cycle for new customer acquisition. Day-to-day activities will include qualifying potential leads, prioritizing and organizing activities, demonstrating iiQ technologies, managing pilot processes, and coordinating effective follow up to move new opportunities to a decision.
The ideal candidate will have a compelling and persuasive communication style. They enjoy leveraging their expertise to help new prospects see the value of iiQ technology. Effective internal communication with Product Management, Customer Success, and other stakeholders is also a critical success factor.
Account Representative Responsibilities:
- Meet and exceed sales results - new ARR targets
- Identify and target small district prospects in assigned territory
- Contact prospects, generating interest and qualifying needs for iiQ offerings
- Deliver compelling sales presentations and product demonstrations for new prospects
- Manage the buying cycle for all new prospects – including discovery, demonstration, competitive differentiation, piloting, negotiating, and closing
- Communicate customer stories and best practices in a compelling persuasive way
- Develop relationships with key stakeholders to ensure long-term success
- Effectively manage follow up activities to move new opportunities to a decision
- Communicate and present territory activity, performance, and forecasting to leadership (weekly, monthly, quarterly)
- Develop and maintain appropriate new sales pipeline for consistent performance
- Enhance personal effectiveness through the efficient use of technology
- Generate ad hoc reports for internal departments as needed
Account Representative Requirements:
- Four (4) year college degree, or equivalent experience
- Minimum of 2 years sales experience in technology
- Experience thriving in a fast paced, high activity, sales environment
- Track record of consistent top performance – meeting/exceeding sales targets
- Exceptional communication skills, both written and verbal, with the ability to simplify complex technology
- Exceptional group presentation skills – compelling and persuasive style
- Highly organized and process driven work habits
- Driven individual with ability to work independently and within a team environment in a competitive marketplace
- Strong knowledge of Salesforce, Microsoft Office, Google Suite, etc.
- Experience in SaaS sales to the K12 market is highly preferred
