Job Description
Conducts in-depth job-task analysis and/or needs assessment to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids). Develops individual training program goals, overall program objectives and module objectives. Works with a variety of subject matter experts to design training curricula and programs, considered moderately complex in nature. Uses template oriented e-Learning applications in a sophisticated manner to design interactive e-Learning products. Designs evaluation strategies to validate that learning outcomes are achieved.
1. Conducts in-depth job-task analysis and/or needs assessment to identify learning objectives, and to determine training solutions and other performance enhancement solutions (e.g., management reinforcement, rewards, role clarity, job aids, etc.)
2. Consults with various team members to develop individual training program goals, overall program objectives, and module objectives. Ensures training is focused on increasing the capability of employees to perform in their job.
3. Applies knowledge of instructional design theory to design course content, working with subject matter experts, management, trainers, e-Learning specialists, etc. At this level, creates new training programs from scratch, with some manager guidance, starting with conducting a formal analysis of training needs.
4. Applies knowledge of adult learning theory to identify appropriate training media and methodologies based on audience learning styles, course content, audience location, point within the learning process, etc. Designing is created for traditional classroom, online classroom, self-paced e-Learning modules or a blend of approaches. Training methodologies may include group lecture, role play, simulation exercises, self-study, on-the-job training, computer-based training, etc.
5. Works with e-Learning specialists to develop more sophisticated e-Learning programs and applications.
6. Researches, selects, and modifies existing training curriculum, content, materials, job aids, etc. to meet learning needs.
7. Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program improvement.
Required Skills
• Proficient in Articulate 360
Optional Skills
• Prior experience in, or applicable knowledge of the insurance industry
• Prior experience in, or applicable knowledge of Underwriting
