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Position Summary
As the Director of Project Delivery, you will play a critical role in overseeing the planning, execution, and successful implementation of AV systems for our clients. You will collaborate closely with project stakeholders, to ensure seamless integration and delivery of technology solutions that meet our clients' needs and expectations.
Responsibilities
- Lead and manage the implementation team, including resource coordinators, project managers, installers, and field engineers.
- Assign tasks, set performance goals, and conduct regular performance evaluations for team members.
- Foster a positive and collaborative team environment that encourages skill development, knowledge sharing, and continuous improvement.
- Develop and implement quality control processes to minimize errors and enhance the overall quality of installed systems.
- Serve as a point of escalation for clients during the installation phase, providing regular updates on project progress and addressing any concerns or questions.
- Build and maintain strong client relationships by demonstrating professionalism, expertise, and excellent communication skills.
- Monitor project budgets, expenses, and resource allocation to ensure projects are completed within financial parameters.
- Identify opportunities for cost savings and efficient resource utilization while maintaining high-quality standards.
- Ensure that all AV installations adhere to safety regulations and industry standards.
- Implement and enforce safety protocols to minimize risks and create a safe working environment for the installation team.
- Other duties as assigned
Competency Requirements
- Always maintains a professional demeanour with fellow employees, vendors, and clients
- Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
- Portrays a positive image and always motivates colleagues to ensure continued success
- Embraces change and always willing to adopt new practices
- Demonstrated ability to guide a team through a rapidly changing environment
- Skill in handling difficult or escalating situations in a calm and professional manner.
- Holds self and others accountable
- Ability to approach problems logically, under pressure, and seek innovative solutions
- Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
- Understands the needs and perspectives of both internal and external customers
- Promotes teamwork and collaboration
- Values and respects others, encourages and supports diversity
- Ability to work independently with limited supervision
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
Education & Skill Requirements
- Bachelor’s degree preferred
- 5+ years of AV or other low voltage experience
- Proven experience (3+ years) in managing low voltage projects and teams
- CTS certification preferred
- Proficiency in reading and interpreting technical drawings, schematics, and system designs.
- Excellent leadership and team management skills, with a track record of effectively leading and motivating technical teams.
- Exceptional communication and interpersonal abilities to liaise with clients, internal teams, and external partners.
- Strong organizational and project management skills to handle multiple projects simultaneously.
Training
- It will be necessary to participate in courses from time to time to keep abreast of changing policy, technology, and growth.
Bluum is an equal opportunity employer. We are committed to providing inclusive, accessible and barrier free employment practices. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
