NWEA® is a division of HMH that supports students and educators through research, assessment solutions, policy and advocacy services, professional learning and school improvement services that fight for equity, drive classroom impact and push for systemic change in our educational communities. For nearly 50 years, NWEA has developed innovative pre-K–12 assessments, including their flagship interim assessment, MAP® Growth™ and their reading fluency and comprehension assessment, MAP® Reading Fluency™. For more information, visit NWEA.org to learn more.
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K–12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students’ potential and extend teachers’ capabilities. HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com
Job title: Senior Account Manager, NWEA
Location: Remote, East Coast
What you'll do: As a Senior Account Manager at NWEA, your pivotal role involves managing relationships within a targeted group of existing Partners, particularly focusing on large urban school systems across the United States. Reporting to a Senior Director, your responsibilities include fostering enduring connections, enhancing the value proposition for Partners, and contributing to NWEA's mission. Success in this dynamic role requires effective communication skills, a comprehensive understanding of the education market, and the ability to work independently and collaboratively. Your commitment to personal and team retention, renewal, and expansion goals, along with a willingness to travel (up to 40%) for events, underscores your dedication to engaging with Partners and stakeholders.
Responsibilities:
- Be the primary NWEA account contact for a portfolio of strategically important Partners.
- Ensure Partner loyalty and customer satisfaction for retention; establish communication strategy to uncover needs and resolve issues.
- Engage with senior leaders in strategic Partner districts.
- Strategically position new products and services, ultimately driving revenue growth, district expansion, and partner loyalty.
- Achieve renewal and expansion targets defined by regional objectives.
- Create and manage regional lead generation campaigns to secure renewal revenue and increase the level of district penetration.
- Collaborate with senior Partner Accounts leadership and NWEA executive leadership on strategies to improve NWEA’s standing with Partners in key states.
- Demonstrate effective lead follow-up into existing accounts, measured by expansion and the use of new products and services.
- Provide coaching and mentoring of new Account Managers.
- Plan and prioritize new product, expansion, and retention activities in alignment with team and organizational goals.
- Deliver effective webinars, introductions, and other sales calls.
- Implement processes, procedures, and support materials to ensure efficiency.
- Stay current and knowledgeable about NWEA Products and Services and the education market.
- Inform Partners about features and benefits of products and services on a regular and proactive basis.
- Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions, and new products and services.
- Present price, credit, and terms.
- Perform other duties as assigned to ensure the success of the team and the entire organization.
Education and experience:
- Minimum bachelor’s degree in education, business, or a related field.
- 5-10 years of account management or equivalent leadership experience within the K-12 education industry, with demonstrated effective communication and presentation skills.
- Excellent relationship-building skills, with a desire to create a positive experience.
- Experience with NWEA products, services, procedures, and implementation preferred.
- Travel as required, up to 50%
Benefits and Salary Range
Salary Range - $90,000 to $95,000 + commission structure.
Our Culture and Benefits - https://careers.hmhco.com/culture_benefits
Application Deadline:
The application window for this position is anticipated to close on 12/13/24. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.
HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.
