Role Snapshot
Technology Analyst – PMO role supporting TurnItIn's Engineering organization to transform delivery data into actionable insights and improve how teams plan, prioritize, and execute work at scale. This hybrid position bridges engineering delivery, operational analytics, and process improvement to enable high-performing teams.
Job Description
Help Engineering Teams Work Smarter, Plan Better, and Deliver Faster
Do you enjoy turning complex delivery data into meaningful insights?
Love improving how teams plan, prioritize, and execute work?
Get excited about dashboards, workflows, metrics, tooling, and helping organizations operate more effectively at scale?
We’re looking for a Technology Analyst – PMO to help evolve how Engineering plans, tracks, measures, and delivers work across a fast-moving SaaS engineering organization.
This is not a traditional “status reporting PMO” role.
You’ll operate at the intersection of:
- Engineering delivery
- Operational analytics
- Planning strategy
- Tool optimization
- Process improvement
- Executive reporting
You’ll partner directly with Engineering and Product leaders to improve visibility, streamline workflows, define meaningful metrics, and help create scalable ways of working that support high-performing teams.
If you enjoy combining data, systems thinking, and operational problem solving — this role was built for you.
What You’ll Be Working On
Planning & Delivery Analysis
You’ll help Engineering leaders answer questions like:
- Are teams realistically aligned to delivery goals?
- Where are delivery risks emerging?
- What dependencies could impact execution?
- How predictable is delivery performance?
- Where are bottlenecks slowing teams down?
You’ll support quarterly and annual planning processes by:
- Analyzing demand, capacity, and delivery forecasts
- Supporting prioritization discussions
- Identifying portfolio-level risks and dependencies
- Providing delivery insights that improve decision-making
Delivery Metrics & Operational Intelligence
You’ll help define how Engineering measures effectiveness and delivery health.
You’ll work on:
- Throughput and predictability metrics
- Delivery health reporting
- Cycle time and flow analysis
- Portfolio dashboards
- Executive reporting and operational storytelling
Most importantly, you’ll turn operational data into insights leaders can actually use.
Improve Engineering Tooling & Data Quality
We rely heavily on the Atlassian ecosystem and related delivery tooling to support Engineering operations and planning.
You’ll help:
- Improve Jira and Confluence workflows
- Standardize data structures and reporting models
- Improve dashboard consistency and visibility
- Support governance and documentation practices
- Align tooling with how Engineering teams actually work
You’ll partner closely with IT, Product, and Engineering teams to reduce friction and improve operational clarity.
Drive Continuous Improvement
This role is ideal for someone who naturally asks:
“There has to be a better way to do this.”
You’ll identify opportunities to improve:
- Work intake processes
- Planning cadences
- Reporting practices
- Portfolio governance
- Delivery visibility
More Jobs at TurnItIn
