Peer Mentor Coordinator

POSITION:Peer Mentor Coordinator

ORGANIZATION: SEIU Education and Support Fund

LOCATION OF POSITION: Remote/work from home with periodic travel within California. Candidates must be authorized to work in the United States. We are unable to offer visa sponsorship.

APPLICATION INSTRUCTIONS:

Research shows that qualified talent from historically marginalized groups often self-select out of applying to positions if they don't meet all the qualifications listed. Consider this description our best thinking at the moment. Strong candidates may not meet all the requirements but still have valuable experience and expertise to offer. If you believe you could be a strong candidate, please apply!

ORGANIZATION OVERVIEW

An increasing number of Americans – most of whom are women and people of color – are employed in service sector jobs that are marked by low wages, no health care, job insecurity, and lack of training and career advancement opportunities. The SEIU Education & Support Fundtackles these issues by designing and facilitating worker-centered, relationship-based, and accessible education, training and workforce development programs. We serve as a strategic partner to the Service Employees International Union (SEIU), and collaborate with other unions, nonprofit organizations, government agencies, and employers to help workers access good jobs and spark positive social change. Throughout our work, we promote a culture of empowerment that honors experience, culture, diversity, and inclusion. 

PROGRAM OVERVIEW

Child Care Providers United Training Fund is a coalition of organizations united by a shared vision for lifting up the leadership of family child care providers in California, the majority of whom are women of color and immigrants. Family child care providers, who run child care businesses out of their homes, represent an essential workforce in California and are drivers of economic regeneration and community health. Our providers work with the state to provide subsidized care services for our most underserved families and have a unique role in leveling the playing field, ensuring that all children, regardless of income, have access to quality care and education. Our early childhood educators create the foundation for wellbeing and academic success for children across the state, positively shaping our next generation. 

All staff members are employees of SEIU Education & Support Fund (ESF). Our Child Care Providers United (CCPU) Training Fund team members are remotely dispersed across the state of California. 

POSITION SUMMARY

We are seeking a passionate, dedicated, and empathetic Peer Mentor Coordinator based in California, who excels in relationship-building and facilitation. The ideal candidate will be a proactive, communicative, and collaborative individual, eager to create engaging and impactful learning experiences that enhance early childhood care and empower family childcare educators. This full-time position is part of a small, close-knit team that values individuals with a strong sense of justice, equity, and a commitment to making a positive difference in the field of child care.

As the Peer Mentor Coordinator, you will be a supportive, approachable, and resourceful presence for child care providers, ensuring they feel valued, respected, and confident in their interactions with the CCPU Training Fund. You will provide clear guidance, assist with administrative tasks, and empower providers to meet their program commitments, while also fostering their development as coaches and mentors within our programs.

One of the most exciting aspects of this role is the chance to build and lead the "Together We Grow" program, which will train family child care educators to become skilled providers of professional development for their peers. You will report directly to the Peer Mentor Manager.

RESPONSIBILITIES

Cultivate Strong, Trusting Relationships with Family Child Care Educators:

• Lead impactful in-person conversations, home visits, welcoming phone calls, and attend or assist in meetings and trainings where providers are involved.
• Provide technical assistance as needed, fostering a supportive and approachable environment for family child care educators.

Support the Development of a Robust Peer Mentorship Program:

• Collaborate with the Peer Mentor Manager to design curricula focused on training providers to become effective peer mentors.
• Assist in creating an equitable application and selection process for family child care providers interested in becoming peer mentors, including facilitating information sessions for prospective participants and developing a system for matching mentors with mentees in the CCPU Training Fund programs.
• Develop and curate program materials such as presentations, handouts, and other resources for training.
• Provide support with administrative tasks related to matching peer mentors with providers engaged in training programs.
• Work alongside the Peer Mentor Manager to facilitate ongoing learning and improvement within the peer mentor cohort through one-on-one meetings and communities of practice.
• Evaluate and synthesize feedback into reports, incorporating insights from evaluations to revise and improve workshop agendas.

Administrative Duties:

• Assist with scheduling program-related tasks, including interviews with potential peer mentors, program trainings, and peer mentor learning circles.
• Offer technical support to providers in the peer mentorship program, helping them navigate processes such as entering our financial database and receiving W2s.
• Support data entry and management in Salesforce.

Additional Responsibilities:

• Undertake other work-related tasks as needed, including project planning and general administrative duties.

KNOWLEDGE/SKILLS/ABILITIES

• Holds a deep belief in the wisdom and assets of family child care providers in California, particularly Black and brown women, and advocates for their role as decision-makers in shaping programs and policies that impact their profession and livelihoods.
• Committed to a worker-centered, empowerment-based approach to training and development.
• Demonstrates flexibility, independence, and a collaborative, relational approach to teamwork.
• Possesses excellent organizational, written, and verbal communication skills, with a strong track record of initiative, adaptability, creativity, humility, and empathy.
• Proficient in using digital tools and platforms, including Microsoft Office Suite, Google Suite, Salesforce, SurveyMonkey, MailChimp, Trello, and Slack.
• Capable of managing multiple projects simultaneously while communicating effectively and professionally with diverse stakeholders, consistently innovating to achieve excellence.
• Highly organized and detail-oriented, with the ability to keep track of complex tasks and timelines.
• Available to work some evenings and weekends as needed.
• Willing and able to travel periodically within California.

EXPERIENCE/QUALIFICATIONS

• At least three years of experience in a non-profit or labor union role.
• Proven ability to manage complex projects with multiple stakeholders, innovate new methods and practices, identify solutions to improve outcomes, and adjust the scale of projects as needed.
• Experience developing engaging curricula incorporating popular education theories, adult learning principles, and peer education techniques.
• Background in peer coaching and early childhood education.
• Excellent organizational and communication skills, with a demonstrated capacity for initiative, flexibility, creativity, humility, and empathy.

PREFERRED QUALIFICATIONS

• Strong understanding of unions, the childcare industry, and the needs of childcare workers.
• Bilingual proficiency, particularly in English and Spanish, Somali, Arabic, Chinese, Farsi, or Russian.

BENEFITS

We understand the importance of offering our employees strong support and benefits. That’s why we provide 100% employer-paid medical, dental, and vision plans for you and your eligible dependents and offer a defined benefit pension plan for retirement. We also offer an initial and annual home stipend, and you can choose between a biweekly cell phone stipend or a company-sponsored cell phone.

In your first two years with us, you’ll accrue up to four (4) weeks of vacation and five (5) weeks after completing two years of service. We also recognize the value of work-life balance, so we offer paid holidays, 13 days of sick leave, six (6) personal days, and two (2) floating holidays. 

COMPENSATION

At the Education and Support Fund (ESF), we understand how crucial it is to create a compensation and benefits system that not only attracts but also retains a diverse and talented team. We are committed to ensuring that our compensation practices reflect our values and the unique experiences of each employee. Our philosophy focuses on the following important principles:

1. **Honoring Our Culture**: We believe that every individual's lived experiences and professional journeys are invaluable. Our compensation framework aims to acknowledge and celebrate this diversity, as it enriches our organization and strengthens our community.

2. **Innovative**: We strive to be forward-thinking in our approach. By embracing an inclusive design process, we are dedicated to crafting a compensation program that is not only fair but also transformative, promoting a culture of growth and opportunity for everyone at ESF.

3. **Worker-Centered**: Your voice matters to us. We are committed to listening to the needs, experiences, and perspectives of our staff as we develop our Compensation Framework. We want to ensure that all factors are thoughtfully considered to create a supportive and equitable environment.

At ESF, we are committed to fairness, consistency, and transparency in our compensation practices. The salary for this role is predetermined based on standardized geographical cost of labor data and the candidate's primary place of residence. The selected candidate will receive one of the following salaries: $59,661, $66,821, and $73,383 depending on their location.

Salaries are assigned by matching the candidate’s current location to our cost-of-labor chart and cannot be negotiated. We understand that compensation is an important factor in your decision-making and encourage candidates to review and ask questions about our benefits information to get a better understanding of our total compensation package. 

EQUAL OPPORTUNITY EMPLOYER 

SEIU Education and Support Fund follows the spirit and intent of all federal, state and local employment law and is committed to equal opportunity in all aspects of employment. In alignment with our mission, we recognize the importance of our staff reflecting the communities our work aims to benefit as well as the desirability of increasing employment opportunities for people from historically marginalized groups. We encourage and seek applicants from people of color, women, members of the LGBTQ+ communities, bilingual and bicultural individuals, and people with disabilities.