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Role Snapshot

Join First Student as an Assistant Transportation Manager in Austin, Texas, overseeing daily transportation operations and ensuring safety while maintaining excellent customer service for school route coverage.

Key Responsibilities: Supervise daily operations, ensure timely home-to-school route coverage, interface with drivers on performance issues, investigate client complaints, monitor driver safety, and assist with union grievance resolution.
Skills & Tools: Proficiency in Microsoft Word, Excel, and Outlook; knowledge of basic vehicle maintenance processes; strong prioritization and time management abilities; ability to work extended hours including weekends.
Qualifications: High school diploma or equivalent, 3-5 years of transportation experience, and 2-3 years of supervisory experience required; valid driver's license preferred for local travel.
Location: Austin, Texas
Compensation: $50K–$65K/yr

Job Description

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join First Student as an Assistant Transportation Manager in Austin, Texas, where you will oversee daily operations and ensure safety while providing excellent customer service.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Supervise daily operations, ensure timely home to school route coverage, interface with drivers, investigate client complaints, monitor safety, and assist in resolving union grievances.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include a high school diploma or equivalent, 3-5 years of transportation experience, 2-3 years of supervisory experience, computer literacy, and familiarity with vehicle maintenance.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preference for candidates with prior supervisory experience in transportation and a valid driver's license for local travel.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is based in Austin, Texas, and may require travel within the service area.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $50,000 - $65,000.



First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Now Hiring Assistant Transportation Manager

At First Student, our Assistant Transportation Managers are a constant reflection of our company’s commitment to safety and customer service. The Assistant Transportation Manager is responsible for assisting the Contractual Manager in supervising daily operations, monitoring performance, identifying safety issues, and resolving conflicts.

At First Student, we are proud to offer:

• Tremendous Career Advancement Opportunities due to a strong presence across North America

• Positive and rewarding work environment

Assistant Transportation Manager Responsibilities:

• Ensures home to school routes are covered in a timely and efficient manner

• Interfaces with drivers regarding concerns and performance issues

• Investigates client complaints and coordinates resolutions

• Ensures achievement of on time performance goals

• Monitors driver safety and makes Injury Prevention (IP) contacts with drivers to identify and resolve safety issues

• Assist Contractual Manager with review and resolution of union grievances

• Ensures dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes

• Audits and corrects athletic trip invoices based on company guidelines

Assistant Transportation Manager Experience and Skills Required:

• High school diploma or equivalent

• 3-5 years experience in transportation

• 2-3 years supervisory experience

• Computer literacy skills with Microsoft Word, Excel, and Outlook

• Familiar with basic vehicle mechanic processes and maintenance

• Ability to effectively prioritize tasks and manage time effectively

• Work extended hours regularly, including weekends

• Possess working vehicle to travel within service area as needed

First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you’ll also enjoy security, a brilliant future, and excellent training.

Apply today to join our team!

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.