Fast Facts

Ellucian is seeking a Senior Colleague Technician Consultant with at least 7 years of experience in Colleague ERP to support higher education clients in their transformation to cloud solutions. This fully remote role involves client communication, data conversion guidance, and promoting usage of Ellucian resources.

Responsibilities: Maintain communication with customers, convert legacy data, and promote Ellucian resources for client success in implementing Colleague.

Skills: Advanced Colleague experience, programming and analysis skills, effective communication, and problem-solving abilities.

Qualifications: 7+ years in a customer-facing role within Colleague, experience with UniBasic, UniQuery, Envision, and basic SQL skills.

Location: United States

Compensation: Not provided by employer. Typical compensation ranges for this position are between $100,000 - $140,000.

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Are you a talented higher education professional with experience in Colleague and Envision?

Ellucian is seeking a talented individual that has at least 7 years of advanced Colleague experience for a Senior Colleague Technician.

Ellucian is currently looking to add Professional Services Consultants with Colleague ERP experience with application development and client-facing training skills. The consultant will work with the client, with other consultants and independently to provide support to our Higher Education customers as they implement Colleague.

Higher education customers are transforming to modern campuses while leveraging technology and solutions to enable student success. In this mission critical role, you will partner with our customers to help enable their transformation to cloud/SAAS solutions and ensure successful adoption of these solutions.

Where you will make an impact

Meet with customers to maintain open communication and deliver professional service technical engagement.
Provide guidance and assist with the conversion of the client’s legacy data to Colleague
Promote customer usage of Ellucian resources such as the Solution Center, product documentation and Communities.
Success will be measured by customer satisfaction, achievement of projects, and utilization targets.

What you will bring

7+ years of Ellucian experience working in a customer-facing role within a Colleague software environment.
Experience providing programming, analysis, and end-user support for Colleague.
Experience with packaging and installation of software updates
Ability to:
work in a team-oriented project environment.
take ownership of tasks.
keep track of multiple projects.
to use the customer support center to research issues.
be a problem-solver.
Must have effective communication, training, and presentation skills.
Strong prioritization skills, able to manage activities based on business impact.
Ability to multitask and meet deadlines.
Knowledge in the following areas:
UniBasic
UniQuery
Envision
Colleague Electronic File Transfers (ELF)
Basic SQL skills
Concepts regarding the importing and exporting data
Knowledge in the following areas would be advantageous:
System administration basics

What makes #Ellucianlife

Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
401k w/ match & BrightPlan - to help you save for the future
Parental Leave
5 charitable days to support the community that supports us
Telemedicine
Wellness
Headspace Care (mental health)
Wellbeats (virtual fitness classes)
RethinkCare & Wellthy– caregiver supporq
Diversity and inclusion programs which provide access to internal employee resource groups
Employee referral bonuses to encourage the addition of great new people to the team
We Foster a learning culture with:
Education Assistance Program
Professional development opportunities

#LI-AC1

#LI-REMOTE

Colleague Erp EdTech Jobs

Senior Colleague Technician Consultant (Must have Colleague exp; 100% remote)