Senior Engineering Manager, Identity & Trust

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru's Best Places to Code, Becker Healthcare Telehealth Companies to Know, and we won a MedTech Breakthrough Award for Best Practice Management Solution Provider.

The Role

As the Senior Engineering Manager, you will lead and support SimplePractice engineers in designing and developing high quality software solutions for our products. You'll set technical direction, grow the engineers on your team, and partner closely with product, design, and other stakeholders to turn requirements into software our customers rely on every day. This is a builder's role: expect to be in a design review, a customer conversation, and your team's code in the same week. Your role will focus on both building things well and also building the right things.

Responsibilities

• Lead a squad of engineers, fostering collaboration and supporting their professional growth.
• Set the technical direction for your squad and translate it into a clear, sequenced plan the team can execute.
• Own architectural decisions across the full stack, from data model and APIs to the front-end.
• Partner with product and design to shape the roadmap, not just deliver against it. Help the team decide what to build, then hold a high bar on how.
• Provide mentorship to engineers across a variety of backgrounds and experiences.
• Set clear performance expectations and provide direct, timely and actionable feedback.
• Promote engineering best practices within your squad and across the entire engineering team.
• See around the corner to anticipate technical and resourcing challenges.
• Ensuring collaboration in a remote / hybrid work environment across cross-functional teams.

Desired Skills & Experience

Experience

• 5+ years delivering high-quality software products as a software engineer.
• 5+ years managing software engineers, with clear ownership of your team's hiring, performance, and technical direction.
• Bachelor's or Master's in Computer Science, Engineering, or a related technical field.

Technical depth

• Strong technical background building web applications with common frameworks. Ruby on Rails preferred, not required.
• A high bar for clean, readable, testable code, and the instinct to hold the team to it.
• Experience architecting web applications, with a solid grasp of SQL and databases.
• Proficiency with Git, CI/CD pipelines, and release management. Working knowledge of front-end technologies and frameworks.
• Experience with identity management, authentication methods, and security standards.
• Experience delivering ML/AI projects (preferred).

Leadership and communication

• Are technical and hands-on: comfortable in design reviews and in the team's code.
• Have strong product instincts and a record of helping teams decide what to build, not just how.
• Communicate clearly across functions and keep product, Customer Success, Sales, GTM, and executive partners aligned through ambiguity.
• A proven track record managing, mentoring, scaling, and inspiring diverse engineering teams in complex, zero-to-one environments.
• Strong verbal communication and technical writing skills.
• The ability to translate business objectives into technical solutions and plans.
• A working command of software development lifecycles, agile principles, and modern engineering practices.
• An innate curiosity about new technologies and engineering patterns.

Bonus Points

Along with your application, share a link to something you built using AI: a working prototype, a tool, an app, a workflow, anything real. Include a sentence or two on what you made, which AI tools you used, and what you'd do differently next time. We care less about polish than about how you think and how you build.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Notice to Candidates

SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages.

All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, no-reply@greenhouse.io or no‑reply@linkedin.com email addresses.

Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers.

Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process.