Fast Facts

The Regional IT Administrator will oversee endpoint device management for schools in the region, focusing on security and performance optimization through deployment, configuration, and troubleshooting tasks.

Responsibilities: Key responsibilities include managing network infrastructure, vendor relationships, hardware installations, asset control, technology training for staff, and providing 24/7 on-call support.

Skills: Must possess experience in computer networking, proficiency in Microsoft Office, and the ability to troubleshoot technology issues independently.

Qualifications: Three years of relevant experience required; knowledge of HTML and business productivity tools is preferred.

Location: This is a remote position based in Washington, USA with approximately 10% travel required.

Compensation: $53944 - $158919 / Annually

Job Description

The Regional IT Administrator will be responsible for managing and maintaining endpoint devices, ensuring their security, performance, and reliability. This role involves deploying, configuring, and troubleshooting endpoint solutions, as well as implementing policies and procedures to optimize endpoint management. This role supports one or more schools (virtual or hybrid) in one or more geographic regions and serves as the primary contact for technology services being provided to the schools

Essential FunctionS, DUTIES AND RESPONSIBILITIEs: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Manage all aspects of schools’ network infrastructure, (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing to meet the demands of the schools. Includes proactive tracking, planning and purchasing, installing, deploying, updating, repairing, etc.
Manage vendor relationships for outsourced systems and services, e.g., security, remote backups, VOIP phone services, internet service providers, etc.;
Perform software and hardware installation for onsite corporate employees and local school staff;
Maintain asset control for all school and corporate assets in the field, including managing lifecycle replacements of all IT assets, including destruction and ensuring all proper documents are included;
Use the centralized inventory management system, responsible for maintaining an up-to-date, auditable inventory of all technology assets for the school locations this role is assigned to manage Partner with school management and finance to establish annual budgets and control technology costs;
Complete all tickets escalated from the Stride Service Desk;
Deliver new hire and professional development technology training to teachers and school staff;
Provide 24/7/365 on-call support when environment/presenting issue warrants such as server and laptop issues, etc.;
Perform troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment; Report and escalate system issues to the Manager, Regional Technology as appropriate; Proactively identify recurring technology issues for further address by management;
Partner with school management and finance to establish annual budgets and control technology costs;
Be onsite if required or requested to support onsite staff at school or various schools.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Minimum Required Qualifications:

Three (3) years of relevant experience
Understanding and proficiency in computer networking
Knowledge of Hypertext Markup Language (HTML)
Ability to work independently and with minimal supervision
Ability to travel approximately 10% of the time to conduct school year start technology training for end users, and to perform on-site school office visits (minimum quarterly visits)
Intermediate, practical ability to support end user use of business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Intermediate proficiency in ability to support website navigation in general (e.g. Chrome, Safari, Firefox, Edge, etc.)
Ability to clear background check

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is a home-based position

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

We anticipate the salary range to be $53,944.50- $158,919.60. The upper end of this range is not likely to be offered, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Job Type

Regular

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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