Fast Facts

Join Waterford Upstart as a Summer Operations Administrative Assistant to support our mission of providing early educational opportunities for children while enjoying a vibrant work environment.

Responsibilities: Assist with pre-season preparations for events, perform various administrative duties during prep and event seasons, and serve as a liaison between events interns and managers.

Skills: Candidates must possess strong customer service skills, proficiency in Microsoft Office, attention to detail, and the ability to manage repetitive tasks.

Qualifications: A High School Diploma or GED is required, along with 2+ years of relevant experience. Prior administrative experience is a plus.

Location: This position is based at our headquarters in Taylorsville, UT, with no travel required.

Compensation: $17 - $17 / Hourly

Job Details

Job Location: HeadQuarters - Taylorsville, UT

Position Type: Seasonal

Salary Range: $17.50 - $17.50 Hourly

Travel Percentage: None

Job Category: Admin - Clerical

Description

If you want to have a FUN summer, make new friends, learn new skills, and work for a not-for-profit organization with an amazing mission, we want you to join us this summer!

Waterford Upstart provides four-year-old children access to the highest form of academic support in their early education at no cost to participants. It offers personalized education and coaching, a computer and internet if needed, and adaptive education software. Our Summer Operations Administrative Assistants play an important role in helping us achieve our organizational mission and providing an excellent experience to all families!

Our summer is split up into three parts: Pre-Season, Prep Season, and Event Season.

During Pre-Season, you will work closely with your manager to prepare for the rest of the interns' start. This will include cross-checking schedules, editing training materials, organizing equipment, and setting up workspaces.

During Prep Season, you will be working in our office in Taylorsville, UT, doing a variety of tasks to prepare for Event Season. We will use this time to team up with other departments, receive training for Event Season, and perform various administrative duties. These tasks are often repetitive in nature. You will also help run our End of Year Celebration events. You can expect to work four 10-hour shifts each week (totaling 40 hours a week). Prep Season shifts are from 7:30 AM - 6:00 PM Monday - Thursday.

During Event Season, you will be responsible for preparing all the materials needed for our teams to run events. This includes creating and printing event materials, tracking participant attendance, confirming event bookings, and verifying travel reservations. You will also be responsible for answering questions and solving various problems as they arise. These tasks are often repetitive in nature. You will be the point of contact between the Events Interns and managers to ensure everything is going smoothly. You will also occasionally step in and work an event shift as needed. You can expect to work four 10-hour shifts each week (totaling 40 hours a week).

This position will run from May 5 - August 21.

Responsibilities

Pre-Season (May 5 - May 29)

Assist Events Coordinator with preparing for Events Interns
Confirm venues
Cross-check schedules
Set up workstations for all interns
Perform various administrative duties

Prep Season (June 2 - July 10)

Attend event and admin training
Assist managers with training days
Perform various administrative duties
Assist in preparing materials for and working the End of Year Celebration Events
Confirm schedules and venues for upcoming events

Event Season (July 14 - August 21)

Prepare event materials such as name tags, admin sheets, and other event materials
Confirm event locations and staff travel plans.
Create itineraries for traveling teams
Monitor the Event Help chat and respond to questions
Complete various administrative tasks
Prepare equipment to be shipped to participants
Occasionally substitute for an Events Intern and work events
Continuously champion, promote, and advance diversity, equity, and inclusive excellence at Waterford.org.

Qualifications

High School Diploma or GED
2+ years of customer service, events, or similar experience
Proactive, attentive to details, and able to follow complex processes, including the use of computers
Outstanding knowledge of Microsoft Office (Word and Excel)
Able to lift 40 lbs, bend, stoop, reach, and stand for long periods of time
Must be willing to drive a 15-passenger work van for pick-ups and deliveries
Prioritize tasks while balancing last-minute requests
Willing to work four 10-hour days
Must be willing and able to drive or make transportation arrangements to our Taylorsville office every day
Able to do repetitive tasks for long periods of time
Prior administrative experience is a plus

If you are currently attending college and are interested in pursuing internship credit for this experience, Waterford.org is happy to support you as you work with your university to do so.

A $100 bonus will be given to Administrative Assistants after their first six weeks of work are completed.

About Waterford.org

Waterford.org provides PreK through 2nd grade reading, math, and science programs that children can use wherever they learn. Our programs help children reach critical milestones by 3rd grade, laying the foundation for their future success. Waterford.org serves over 200,000 children across 42 states every year.

Our Commitment to Equity & Inclusion

Waterford.org's commitment to inclusive excellence is foundational to achieving our mission of universal literacy. Waterford.org is a mission-driven organization, and diversity, equity, and inclusion (DEI) are at the heart of what we do. These values inform our internal culture and drive our external focus on making a difference for children, families, and caregivers in underserved communities. At Waterford, we actively seek talent who bring different backgrounds, perspectives, experiences, and identities to their work and demonstrate a commitment to advancing our mission.

Working at Waterford.org

Waterford.org team members are located across the United States, with our headquarters in Utah. We anticipate this full-time position will pay $17.50 per hour, depending on the education, experience, and skill level of the individual we hire.

Waterford.org Employee Growth & Applications

At Waterford.org, we truly believe in the boundless potential of our team members and their continuous growth and development. We are dedicated to encouraging a culture that nurtures talent from within, which is why we prioritize internal applicants for all job postings. External candidates may experience a delay in being contacted by our Talent Acquisition team.

Equal Opportunity Employer

Waterford is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Waterford is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Summer Operations Administrative Assistant