Fast Facts

The Exploratorium is seeking an Event Sales Supervisor to drive revenue and oversee private event operations within the museum, requiring strong sales and organizational skills.

Responsibilities: Generate revenue through private event sales, manage inquiries and Salesforce database, conduct sales presentations, and supervise event staff, while providing exceptional customer service and developing sales collateral.

Skills: Proficiency in Microsoft Office, Salesforce, and Google Suite; experience in staff supervision and financial reconciliation; ability to maintain professionalism under pressure.

Qualifications: Bachelor's degree and two years of event management experience or a professional equivalent; strong organizational, communication, and customer service skills are essential.

Location: San Francisco, CA

Compensation: $80000 - $82000 / Annually

SUMMARY

The Sales & Events Supervisor is responsible for generating earned revenue for the museum through the promotion, sales, and supervision of the museum facilities for private events. The Sales & Events Supervisor is responsible for assisting in meeting or exceeding the annual Museum Rentals sales goals. The position requires close teamwork within the Museum Rentals team, as well as self-direction and motivation, exceptional organizational and communication skills, and some basic accounting skills. The position reports to the Sales & Business Development Manager.

ESSENTIAL FUNCTIONS

Sales & Marketing

Drive sales to execute annual Museum Rentals Sales Plan
Meet and exceed revenue & service goals
Respond in a timely manner to a high volume of inquiries by phone and email (with a focus on social event clients)
Provide excellent customer service to clients and prospects
Manage sales prospecting Salesforce database of event professionals, and produce monthly, bi-monthly and/or quarterly mailings as appropriate
Ensure accurate and up-to-date inquiry and event information in Salesforce
Maintain accuracy of multiple calendars
Conduct outside sales presentations
Initiate outreach through sales emails and phone calls, including engaging potential clients to build new business relationships
Lead virtual and on-site inspections and host FAM tours
Initiate contracts, negotiate with clients, and cultivate positive working relationships with clients and vendors
Review contract redlines and insurance specifications
Develop rental sales collateral and obtain and create social media content in collaboration with the Sales & Business Development Manager and Marketing team
Help drive sales by participating in trade shows and other professional organization events (MPI, NACE, etc.)

Supervision & Accounting

Assign & supervise on-call event staff at events
Assess needs to determine suitable facility services
Generate monthly sales reports
Generate invoices and track and process payments
Cultivate positive working relationships with key museum operating staff
Assist with special projects as assigned
Perform additional duties as assigned

MINIMUM QUALIFICATIONS

BA/BS and two years of event management experience or professional equivalent including managerial experience
Proficiency in Microsoft Office (Word, Excel), Salesforce, and Google Suite
Demonstrated experience in staff assignment and supervision
Demonstrated ability to maintain professionalism, diplomacy, and courtesy in all interactions, with a successful track record in sales and customer service
Strong organizational and communication skills (presentation, written, and verbal)
Experience with financial reconciliation and payment processing
Detail-oriented with the ability to multi-task and ensure accuracy, while meeting multiple deadlines in a fast-paced environment
Demonstrated ability to work independently with a high-level of self-motivation and initiative while also being a team player

PHYSICAL REQUIREMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to work on-site evening, weekend, and holiday hours as required by business needs
Able to utilize a computer and general office equipment
Able to move from place to place which may include stretching, grasping, kneeling twisting, reaching and bending; lift and carry up to 50 pounds short distances

APPLICATION DEADLINE

This position is open until filled

HOW TO APPLY

This is a regular, full-time (37.5 hours per week), exempt non-union position that includes benefits. The salary for this is $80,000 - $82,000 annually DOE. Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page.

The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.

Exploratorium

Piers 15/17, San Francisco, CA 94111

Website: https://www.exploratorium.edu/about/jobs. No phone calls, please

The Exploratorium is committed to a diverse workforce.

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