Fast Facts

Stepful is seeking a Senior Solution Architect to lead the design and implementation of tailored healthcare training programs for major health systems, enhancing workforce development in the allied healthcare sector.

Responsibilities: Key responsibilities include facilitating client discovery, leading program design conversations, ensuring cross-functional alignment, and acting as the implementation lead for client solutions.

Skills: Required skills include strong project management, senior client relationship management, strategic thinking, and the ability to navigate complex stakeholder environments.

Qualifications: Preferred qualifications include experience in solution consulting or management consulting and familiarity with education, healthcare, or workforce development fields.

Location: This position is located in New York, at 408 Broadway, Floor 5, with no remote work options.

Compensation: $145000 - $165000 / Annually

About Stepful:

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—regardless of background or circumstance—launch high-demand healthcare careers.

In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.
Learn quickly: We test, learn with data, and iterate.
Build together: We win when we rely on each other.
Own it: We show up, take initiative, and show pride.

The opportunity:

As a Senior Solution Architect on Stepful’s Workforce Solutions team, you’ll be at the forefront of helping healthcare employers tackle one of their most pressing challenges: building the workforce of the future. You’ll work directly with leaders at major health systems to design and configure Stepful programs—tailoring them to each partner’s needs while ensuring solutions are practical, scalable, and set up for measurable success.

This is a strategic, cross-functional role. You’ll partner with Sales to shape deal strategy, collaborate with Learning, Operations, and Client Success to de-risk delivery, and act as a thought partner to clients—sharing best practices from across the industry. Beyond individual deals, you’ll help shape Stepful’s go-to-market motion and strengthen our position as a trusted partner to healthcare employers nationwide.

What you’ll do:

In this role, you can expect to:

Lead program design conversations during the sales process, facilitating client discovery to uncover client goals, operational realities, and implementation risks
Drive alignment with employer partners to configure Stepful programs to fit client needs
Lead internal cross-functional alignment, surfacing program design and delivery considerations and driving alignment across internal teams are ready for launch
Accelerate deal cycles by clarifying dependencies and enabling decision-making for clients and internal stakeholders
Join and lead early and critical client meetings to present solution options, share best practices, and position Stepful as a thought partner
Serve as the implementation lead, ensuring the solution for each client is set for launch and understood by post-sales teams
Act as a subject matter expert on Stepful’s programs, delivery models, and workforce development trends

What you’ll bring:

You have experience managing senior client relationships at large, complex organizations—building trust, navigating difficult conversations, and influencing decisions
You have very strong project management skills, able to drive complex, multi-stakeholder program design and implementation planning
You bring commercial acumen – a knack for understanding opportunities to better serve a client, and the ability to influence toward deepening a partnership
You love operating both at both the “big picture” and “detailed” altitudes – you can think strategically, and execute to bring that vision to life
You excel at influencing without direct authority, structuring and facilitating effective conversations that surface issues and generate actions on decisions from cross-functional owners
You are data- and outcomes-driven, using metrics to refine solutions and ensure success
You thrive in fast-paced, evolving environments and are excited to help build processes for scale

Bonus points if:

Experience in solution consulting, management consulting, or a B2B go-to-market role (sales, client success, partnerships)
Background in education, healthcare, workforce development, or tech-enabled services
Excitement to build a new function—codifying playbooks, tools, and best practices for scale

Interview Process:

Introductory call with Talent Acquisition team member
Interview with Hiring Manager
Take-Home Assignment
Virtual Panel Interview
On-Site Panel Interview

Benefits and Compensation:

Meaningful Equity Stake
Subsidized Medical, Dental, and Vision insurance plan options
401(k)
FSA, HSA and commuter benefits
Learning stipend
Open vacation policy, including:
Guidance of 15 days PTO annually
Stepful closed the last week of December
15 work-from-anywhere days
10 public holidays observed for 2026

The target base salary range for this opportunity is $145,000 - $165,000, and is part of a competitive total rewards package including a performance-based cash bonus, equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

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