Fast Facts

The Operations Coordinator for Business and Information Technology at Kirkwood Community College manages day-to-day operational functions, enhances program effectiveness, and supports staff and student success through process improvement and leadership.

Responsibilities: Key responsibilities include managing course scheduling, payroll, enrollment processes, and departmental data management, while serving as the main point of contact for departmental operations and facilitating communication with other college departments.

Skills: Strong organizational, project management, and communication skills; proficiency in Microsoft Office; ability to manage multiple projects and maintain data-driven decision-making processes.

Qualifications: A Bachelor’s degree is required, with a preference for a Master's degree and experience in higher education and project management.

Location: Cedar Rapids, Iowa, USA

Compensation: Not provided by employer. Typical compensation ranges for this position are between $45,000 - $65,000.

JOB GOAL:

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.

GENERAL JOB SUMMARY:

The Operations Coordinator is responsible for coordinating and managing day to day operational functions for the Business and Information Technology. Under the direction of the Business and Information Technology Dean, provide leadership for the department related to the day-to-day tasks, standard procedures and meeting deadlines for Business and Information Technology program. This role will provide management in areas of scheduling, payroll, enrollment, and general process improvement procedures. In addition, will serve as the point of contact for department related processes, department data, contracts, memberships, and committees.

The typical work schedule for this position will be Monday through Friday from 8 am to 5 pm.

UNIVERSAL CORE COMPETENCIES:

Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES:

Manage, conduct, assist in planning, develop, and coordinate course section build/course scheduling
Manage, support, and assist in planning, and updating curriculum changes in collaboration with Associate Dean and Dean.
Manage, support, and assist with transcript review process to facilitate degree audit support.
Organize, process, and facilitate departmental payroll for Dean review
Organize, maintain, and facilitate a process for faculty/staff departmental and college funding purchases for Dean review.
Facilitate official program costs for Academic Affairs/Student Services/Marketing for Dean review
Monitor facilities, equipment, training, software contract maintenance, and materials to meet the needs of instructional programs and assist with a process for data driven decisions.
Assist in preparation and submission of all reports and studies that are required from the department including Cobblestone.
Supervise, manage, and mentor Work Studies including budget, process, onboarding for programs and department.
Support and oversea special registrations and deregistration process in collaboration with dept. staff
Support and provide liaison work between other Kirkwood departments and campuses.
Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

Be able and willing to represent the College in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve.
Willing and able to work in a team-based environment with a variety of customers groups; maintaining attitudes of respect, assistance, honesty and resourcefulness.
Demonstrate independent judgment, initiative, organizational and problem-solving skills for the successful operation of programs and services in an environment of frequent interruptions.
Demonstrate highest level of personal and professional integrity.
Develop strong organizational, project management, and analytical skills that ensure consistency in operational processes, written and verbal communication, and reports.
Ability to manage multiple projects with competing deadlines and deliver on time.
Demonstrate strong computer literacy and technology skills and proficient knowledge of Microsoft Office products, and ability to learn and maintain new software systems.
Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.

PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing.

MINIMUM QUALIFICATIONS:

Bachelor's Degree from an accredited college or university.
1+ year demonstrated process management experience.

PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS :

Master's Degree from an accredited college or university
Knowledge and or experience in a higher education environment
2+ years of project management techniques or project management experience.

EEO AA/STATEMENT:

It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness, 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404, 319-398-5572 , equity@kirkwood.edu , or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD 800-877-8339 Email: OCR.Chicago@ed.gov .

WHY KIRKWOOD:

Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life.

Review of applications will continue until the position is filled.

Kirkwood Community College

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Operations Coordinator - Business and Information Technology