AI Platform Engineer - Senior

We are seeking a Senior AI Software Engineer to design, build, test, deploy, and support AI-enabled capabilities that deliver practical business value. This role is focused on implementation: turning refined requirements into reliable, secure, and maintainable software solutions that integrate AI technologies into existing products, workflows, and enterprise systems. The Senior AI Engineer works closely with business partners, business and enterprise analysts, product owners, engineering teams, and platform partners to understand problems, clarify requirements, validate assumptions, and deliver AI-powered features. The role also helps identify opportunities to simplify or improve business processes so AI solutions are adopted effectively and produce measurable outcomes. What you’ll be doing: (Job duties and responsibilities)  Design, develop, and deploy AI platform services including model lifecycle management, orchestration, and inference. Build and enhance capabilities leveraging, Microsoft Copilot Studio, AI Foundry, Agent Force, IBM Orchestrate, and Claude (Anthropic). Implement and scale GenAI and LLM-based solutions across ETG use cases. Establish and maintain MLOps and GenAIOps practices (CI/CD, monitoring, evaluation, governance). Contribute to architecture decisions for cloud-native, distributed AI systems. Participate directly in coding, design reviews, and troubleshooting of complex platform issues. Foster a strong engineering culture focused on accountability, innovation, and collaboration. Partner with product managers, data scientists, and business stakeholders to translate business needs into scalable platform solutions. Ensure the AI platform supports a wide range of internal customers and use cases. Define and execute the ETG AI Platform roadmap, balancing innovation with stability. Communicate platform strategy, technical trade-offs, and progress to leadership. Shape the long-term vision for ETG’s AI platform and ecosystem. Evaluate emerging AI tools and frameworks for enterprise adoption. Champion responsible AI practices including governance, security, and compliance. Drive adoption of reusable AI capabilities and standardized patterns across teams.     What we'll want you to have: (Job requirements and preferences)  5+ years of experience in software engineering, application development, or related technical delivery roles. Experience implementing production software in an Agile or product-oriented environment. Demonstrated experience delivering AI-enabled, data-driven, automation, integration, or workflow solutions. Hands-on experience with modern programming languages, APIs, cloud services, CI/CD practices, automated testing, and production support. Working knowledge of AI technologies such as generative AI, ML services, prompt orchestration, retrieval patterns, agents, embeddings, or model integration. Ability to understand implementation trade-offs and build pragmatic, supportable solutions within established architectural and enterprise guardrails. Ability to communicate technical concepts clearly with business partners, analysts, product owners, engineers, and support teams. Comfortable asking clarifying questions, challenging assumptions constructively, and translating business needs into actionable implementation details. Skilled at demonstrating delivered functionality, incorporating feedback, and helping stakeholders understand how AI-enabled features affect business processes. Proficient in C# .NET. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.