Role Snapshot
The Benefits Coordinator administers KIPP Foundation's comprehensive employee benefit programs across Texas, serving as the primary point of contact for employees, vendors, and internal teams. This role ensures accurate enrollment, compliance with ACA/COBRA requirements, and a positive employee experience through day-to-day benefits management and operational support.
Job Description
The Benefits Coordinator supports the day-to-day administration of employee benefit programs, ensuring accurate enrollment, compliance, and a positive employee experience. This role serves as the key point of contact for employees, vendors, and internal teams, providing guidance on benefits, supporting enrollment and changes, and helping ensure smooth coordination across systems and processes. The position requires strong attention to detail, organization, and the ability to manage multiple priorities while maintaining data accuracy and compliance.
ROLE RESPONSIBILITIES:
Benefits Administration and Support
Manage and execute comprehensive benefit programs across KIPP Texas, including medical, dental, vision, life, disability, and retirement plans
Administer qualifying life events (QLEs), including processing benefit changes, dependent updates, and required documentation
Assist staff with enrollment, qualifying life event (QLE) changes, and general benefit inquiries while ensuring accurate eligibility
Serve as the primary contact for employee benefits-related questions and needs including leave coordination (FMLA, short-term disability, long-term disability) and ensuring required forms (e.g., statement of health forms) are completed and tracked appropriately,
Provide staff assistance regarding plan adjustments, updates to coverage and resolve escalated benefits concerns requiring coordination across employees, vendors, Payroll, and HR Operations
Prepare benefits resources, employee communications, and enrollment materials used throughout the year related to onboarding, enrollment deadlines, plan changes, required documentation, and benefits updates
Lead yearly open enrollment initiatives, including system configuration, enrollment monitoring, and employee guidance
Audit payroll deductions and benefits records to to ensure accurate processing
Maintain annual benefits administration calendars, processing timelines, and operational deadlines across all benefits programs
Compliance, Operations, and Vendor Management
Serve as a primary liaison between KIPP Texas and benefits vendors to support responsive issue resolution and accurate administration
Partner with vendors, payroll, and internal teams to support benefits administration, including COBRA coordination and resolution of employee or system-related issues
Collaborate with external vendors and internal HR/Payroll teams to reconcile billing, resolve discrepancies, and address escalations
Oversee benefit documentation and records to ensure adherence to ACA, COBRA, and retirement reporting requirements
Conduct regular audits, review and reconcile benefit invoices and payroll deductions to ensure accuracy and alignment across systems
Operational Reporting and Efficiency
Maintain benefits data integrity within HR systems and support reporting, auditing, and compliance activities
Generate and maintain participation reports, audit logs, and enrollment summaries for leadership review
Monitor workflow timelines to ensure the timely completion of all benefits-related administrative tasks
Identify and execute process improvements to enhance the employee experience and administrative consistency
Engage in cross-functional partnership with Finance and HR Operations to ensure seamless service delivery across KIPP Texas
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