Fast Facts
The Program Engagement Specialist, Credentials will drive program growth and enhance community engagement within professional credentials programs, focusing on strategic market analysis and learner success.
Responsibilities: Key responsibilities include conducting educational landscape analyses, supporting community development for credential holders, and monitoring credential completion rates.
Skills: Candidates should possess strong communication skills, analytical abilities, proficiency in Salesforce, and experience with learning management systems.
Qualifications: A bachelor's degree in Education or related field is required, with a preferred master's degree and at least 3 years of experience in educational program management.
Location: The job is located in Arlington, VA, with a hybrid work model (one day per week onsite).
Compensation: $70000 - $75000 / Annually
Job Details
Job Location: 2111 WILSON BLVD SUITE 300 - ARLINGTON, VA
Salary Range: Undisclosed
Description
POSITION SUMMARY
The Credentials Program Specialist is responsible for driving program growth, fostering community engagement, and ensuring learner success within our professional credentials programs. This role combines strategic market analysis, community development, and program support to enhance the effectiveness and reach of our credential offerings. The position requires a deep understanding of the K-12 education landscape and strong analytical capabilities to drive data-informed decision-making.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Program Growth & Market Intelligence (40%)
- Conduct comprehensive educational landscape analyses to identify emerging needs in credential programs
- Research state-specific educational technology trends and policy developments
- Compile market intelligence reports on credential adoption patterns
- Analyze district implementation data to identify successful program elements
- Generate district spotlight reports highlighting program impacts
Program Engagement & Community Development (30%)
- Support and enhance CONNECT communities for credential holders
- Facilitate knowledge sharing between program participants
- Coordinate with Partner Organizations to optimize program delivery
- Document and share success stories and best practices
- Maintain engagement metrics and community health indicators
Learner Success & Program Support (30%)
- Monitor and support credential completion rates
- Track district engagement during and after program implementation
- Provide data-driven recommendations for program improvements
- Support program launches and special initiatives
- Generate impact reports demonstrating program value
SALARY: $70,000.00 to $75,000.00
LOCATION: Hybrid (one day per week onsite)
Qualifications
Knowledge
- Deep understanding of K-12 education landscape
- Knowledge of educational technology trends and implementation
- Proficiency in Salesforce reporting and dashboard design (novice level)
- Expertise in learning management systems, specifically Desire to Learn (D2L)
- Advanced knowledge of spreadsheets and formulas for data collection and analysis
Skills and Abilities
- Outstanding written and verbal communication abilities
- Strong analytical and data interpretation skills
- Proven project management capabilities
- Ability to build and maintain community relationships
- Proficiency in Google Suite and Microsoft Suite applications
- Excellence in data analysis and reporting
Experience
- Bachelor's degree in Education, Educational Technology, or related field required
- 3+ years experience in educational program management
- Master's degree in Education or related field preferred
- Experience with educational credentials or certification programs preferred
- Background in program scaling or expansion initiatives preferred
- Experience with community building and engagement preferred
WORK ENVIRONMENT
- Normal demands associated with a deadline-drive office environment.
- The noise level is generally quiet to moderate.
- Daily contact with external customers, vendors, colleagues, associates, supervisors, and staff at all levels of the organization.
PHYSICAL DEMANDS
- Ability to remain at a desk for extended periods of time.
- Ability to communicate and exchange information with others.
- Ability to move about to coordinate work in areas of varying heights.
- Ability to perceive and inspect records in a document management system.
- Ability to operate general office equipment.
- Ability to travel to off-site meetings.
- Ability to lift, carry, move, or position objects weighing up to 10pounds.
