The Fan Solutions Consultant (FSC) will be responsible for driving the market adoption of ticketing and streaming products, enhancing fan engagement and revenue. Key responsibilities include supporting sales, advising on ticket pricing, assisting with student broadcasting, and identifying sponsorships. FSCs help schools engage communities and drive revenue through innovative solutions, requiring strategic thinking, relationship management, and hands-on support.
Your priorities will include:
- Revenue generation. You’ll help drive revenue growth in ticketing and streaming by partnering with customers to optimize offerings and maximize engagement.
- Collaborating with the Sales team. You’ll be responsible for advising on pre-sale and post-sale implementation processes, including: smooth onboarding, effective integration and streamlined execution of ticketing and streaming solutions.
- Curating our Fan Experience. You’ll support projects such as; student broadcasting initiatives to enhance local engagement, production tools for professional quality streaming, sponsorship opportunities and more.
This role requires 3 days in the office each week, so we're only considering candidates who live within commuting distance of our Lincoln, Nebraska headquarters.
Must-Haves
- A great communicator. You're comfortable speaking with customers over the phone and through web demos to achieve your renewal goals.
- Methodical. You have a background working with a CRM like Salesforce, and have a disciplined approach to approaching and engaging partners.
- Consultative. You take the time to establish relationships, understand your client's goals, and then advise solutions that suit them.
- Desire to beat expectations. You’re a goal setter and self-motivated.
Nice-to-Haves
- Desire to beat expectations. Your a goal setting and self motivated
- Curiosity. You’re continuously learning and appreciate challenging situations for their ability to help you grow.
- Sales minded. In partnering with Sales, you understand how to support and set up our customers for future opportunities.
Our Role
- Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
- Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
- Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
- Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
- Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
- Cover your medicalinsurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
- Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.
Compensation
