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Google Product and Services Manager
Trafera🇺🇸In-Person - Arden Hills, MN$80K–$95K/yr5mo ago
Summary
Trafera seeks a Google Product and Services Manager to enhance customer engagement by implementing and optimizing Google Workspace tools while managing the complete order lifecycle. This role bridges pre-sales support, technical guidance, and customer training to drive growth and customer satisfaction.
Key Responsibilities: Manage the Google Workspace order lifecycle including deal registration, renewals, and lead distribution; provide pre-sales and post-sales technical support and training to customers. Serve as internal subject matter expert, maintain CRM data, analyze sales opportunities, and implement process improvements.
Skills & Tools: Strong technical aptitude in Google products with excellent communication and collaboration abilities; proven ability to manage customer relationships, optimize work processes, and demonstrate customer focus and persuasion.
Qualifications: Bachelor's degree in a related field preferred; 4+ years of customer-facing Google product support experience and familiarity with CRM systems such as HubSpot.
Location: Arden Hills, Minnesota, United States with nationwide travel required
Compensation: $80,000 – $95,000/year
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