Fast Facts
The Channel Development Specialist role involves collaborating with partners to enhance sales through education, support, and strategic engagement workflows.
Responsibilities: Engaging partner sales reps to drive deal registrations, educating them on products, collaborating on win-back plans for closed-lost opportunities, and maintaining communication and records in Salesforce.com.
Skills: Strong communication, organizational, and time management skills; familiarity with IT Security, Salesforce, Gmail, and Google Docs; and the ability to work collaboratively with teams.
Qualifications: Bachelor’s degree preferred; experience in channel development or sales, and working knowledge of IT Security principles.
Location: Clearwater, Florida
Compensation: Not provided by employer. Typical compensation ranges for this position are between $65,000 - $85,000.
As a Channel Development Specialist, you play an integral part in collaborating with our channel partners' sales teams to grow Net New sales with these partners. You will engage partner sales reps to educate them on new product offerings, win back closed-lost opportunities, increase deal registrations and ultimately improve partner rep saturation. The ideal candidate is persistent with a go-getter personality, passionate about building relationships with partners, loves talking to partners, and is quick to identify opportunities to win.
Responsibilities:
- Engage partner sales reps daily to drive an increase in deal registrations
- Educate partner sales reps on the market opportunity and KnowBe4 products by conducting brief demos
- Walk partner sales reps through the Partner Portal to leverage the content available for thought leadership and demand gen
- Focus on driving cross-sale products to help partners to win their share of customer wallet
- Collaborate with partners on their closed-lost opportunities to develop a win-back plan for their customers
- Reignite partner sales reps that have been inactive
- Maintain clear and consistent communication with channel sales reps including marketing, updates, promotions, etc.
- Work in close alignment with Channel Account Managers to ensure you are working as a team
- Assist in meeting assigned targets for monthly sales volume requirements
- Support Channel reps in updating partner discovery detail in Salesforce.com quarterly
- Remain up to date on market trends, industry/regional compliance standards and KnowBe4 sales collateral
- Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Qualifications:
- Bachelor’s Degree a plus
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Experience in Channel development or sales is a plus
- Experience with Gmail and Google Docs
- Experience with Salesforce preferred
- Demonstrates time management and organizational skills
- Ability to work collaboratively with teams
- Excellent verbal and written communications
- Good computer skills
- Friendly phone voice
- “Pleasantly persistent” as it can take multiple tries to reach a partner rep
- Ability to leave an engaging message and sound interested
- Must results-oriented with a focus on meeting and exceeding targets
