Director of Student Financial Services

Campus • Full-time • Hybrid in Atlanta, Georgia, United States • $110,000 - $140,000 / year • 1m ago

Fast Facts

The Director of Student Financial Services will lead the student accounts team, ensuring regulatory compliance, and enhancing the financial experience for students at Campus, a progressive online education institution.

Responsibilities: Oversee the full lifecycle of student financial account management, provide strategic leadership, ensure compliance with financial regulations, and drive process improvements.

Skills: Deep knowledge of student account operations, Title IV regulations, experience in credit balance management, and leadership in financial operations.

Qualifications: Substantial experience in managing student financial accounts and Title IV R2T4 calculations, along with advanced knowledge of federal regulations and team leadership.

Location: Based in Atlanta, Georgia, with a hybrid work schedule that includes remote work on Mondays and Fridays.

Compensation: $110000 - $140000 / Annually

About Campus

Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait.

At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024.

We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others.

The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us!

About the Team

The Student Accounts department manages the full lifecycle of student financial activity, ensuring accuracy, transparency, and compliance across a range of functions. This includes billing (student and third-party), disbursements, credit balance processing, delinquent account management, and collections. The team plays a key role in monitoring student eligibility, calculating tuition adjustments due to withdrawals, and addressing short-funded accounts.

About the Role

The Director of Student Financial Services, traditionally known as the Director of Student Accounts, provides strategic and operational leadership for all aspects of student financial account management. This role is responsible for ensuring regulatory compliance, particularly in areas such as Return of Title IV Funds (R2T4), credit balances, and student billing. The Director drives process improvements, oversees complex account resolutions, and leads efforts in policy development, reporting, and reconciliation. Success in this position requires a strong command of financial aid regulations, effective cross-functional collaboration, and a commitment to optimizing the student financial experience.

You’re excited about this opportunity because you will…

Lead a high-performing team responsible for student billing, disbursements, and account management across the full student lifecycle.
Provide hands-on leadership for complex cases, inactive accounts, and exceptions that require nuanced resolution.
Ensure operational accuracy, regulatory compliance, and timely processing through effective oversight and process monitoring.
Collaborate across departments to deliver a seamless and transparent financial experience for students.
Drive continuous improvement through documentation, training, and workflow optimization.
Lead system and process enhancements to strengthen data integrity, reconciliation, and scalability.

We’re excited about you because you…

Bring deep knowledge of student account operations and Title IV regulations.
Are experienced in R2T4, credit balance management, and financial reconciliation.
Have a track record of leading teams, solving complex account issues, and navigating regulatory changes.
Excel at building cross-functional partnerships and improving end-to-end processes.
Are detail-oriented, compliance-minded, and thrive in dynamic, high-responsibility environments.

Required Qualifications:

Substantial experience managing student financial accounts, including Title IV R2T4 calculations, proration, short funding resolution, credit balance reconciliation, and delinquent accounts.
Advanced knowledge of federal Title IV regulations and institutional billing and disbursement policies.
Leadership experience in a managerial or director-level role within a student accounts or financial operations team.
Experience collaborating with departments such as Financial Aid, Registrar, and Finance to ensure compliance and operational excellence.

What you’ll get:

A compensation package that includes a base salary ($110,000 - $140,000) + equity grant
Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. For roles that are available to be filled remotely, base salary will be localized.
Medical, Dental and Vision Insurance
401(k) match
Fertility benefits via Carrot
Flexible working hours & a hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
Take what you need PTO + paid holidays
In-office lunches for our Atlanta office
Social events - happy hours, birthday celebrations, holiday parties, & more!
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Where we’re located: Buckhead, ATL

At this time, we are unable to provide visa sponsorship or immigration support for this position. Candidates must have current and ongoing authorization to work in the United States without the need for sponsorship now or in the future.