Fast Facts
Figma is seeking a Manager for their Solutions Consulting team to lead and develop technical consultants across AMER, enhancing customer engagement and driving growth through strategic initiatives in a fast-paced environment.
Responsibilities: Lead and motivate a team of Solutions Consultants, participate in customer meetings, train and mentor staff, build programs to scale impact, and monitor team performance.
Skills: Strong leadership in managing Solutions Consultants, excellent communication skills, and a proven ability to collaborate with cross-functional teams.
Qualifications: 3+ years in a management role, 8+ years in customer-facing technical positions, and a track record of designing impactful programs; experience with Figma is a plus.
Location: Position is remote or in one of the US hubs including San Francisco, CA or New York, NY.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $130,000 - $180,000.
At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth—bridging deep technical expertise with business context and painting the vision of what’s technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise and Strategic accounts, marrying technical depth with strong storytelling to bring Figma’s platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
- Lead and motivate a diverse team of Solutions Consultants across AMER
- Participate in customer and prospect meetings alongside your team
- Assist in continual training and development, including mentorship, hiring, and career growth
- Work cross-functionally to help define and execute our technical pre- and post-sales strategy
- Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
- Monitor team performance and support them in exceeding their goals
We’d love to hear from you if you have:
- 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
- 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
- Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
- Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
- Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
- You embody our values and can thrive in a constantly evolving and growing environment
While it’s not required, it’s an added plus if you also have:
- Practical experience using or working with Figma
- Experience working across multiple time zones
- Knowledge of light scripting, querying, or prototyping
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
