Revenue Systems and Analytics Analyst (Hybrid)

KnowBe4 • Contract • Hybrid in Clearwater, Florida, United States • 1w ago

Fast Facts

The Revenue Systems and Analytics Analyst will optimize sales processes and support International sales teams, working closely with leadership to enhance operational efficiency.

Responsibilities: The analyst will develop and maintain processes for International sales, manage prospecting lists, oversee systems improvements, and coordinate training and documentation efforts.

Skills: Candidates should be proficient in Salesforce, Microsoft Office, and possess strong analytical skills, along with the ability to manage multiple projects and communicate effectively.

Qualifications: A BA/BS in Business Administration or equivalent experience is required, with Salesforce certification preferred and familiarity with various web browsers.

Location: This position is based in Clearwater, Florida.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $60,000 - $95,000.

The Revenue Systems and Analytics Analyst will work closely with leadership in Sales and Operations teams to ensure the business needs of our International sales teams are being met, and all sales processes are being optimized.

Responsibilities:

Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
Manage prospecting lists
Oversee any Sales-related process and/or system improvements and implementations
Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions
Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
Other projects as needed in the Operations Department

Minimum Qualifications:

BA/BS in Business Administration or equivalent working experience
Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Proficiency with Salesforce
Proficiency in system/workflow analysis
Salesforce Certified Administrator, a plus
Strong verbal and written communications
Excellent time management and organization skills
Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
Ability to manage multiple projects at the same time in a fast-paced environment.
Team Player
Ability to work autonomously
Technically capable, good communication skills, and a desire to improve processes.