Fast Facts
Join a dynamic technology team as a Senior Salesforce Administrator, responsible for maintaining and enhancing our CRM ecosystem to optimize business operations.
Responsibilities: Manage day-to-day Salesforce operations, support users, build and implement solutions, and collaborate with stakeholders to enhance platform functionality.
Skills: 5+ years Salesforce administration experience, technical expertise in workflows and automation, strong communication, and problem-solving abilities.
Qualifications: Bachelor's degree in IT or related field, database management proficiency, and subject matter expertise in Salesforce features.
Location: This is a fully remote role available exclusively to candidates in the USA.
Compensation: $100000 - $120000 / Annually
Remote positions open to the US only.
The Opportunity
Join our technology team as a seasoned Salesforce expert who keeps our CRM ecosystem running flawlessly and evolving to meet business needs. As Senior Salesforce Administrator, you'll be the central force behind our salesforce.com deployment—ensuring our sales, operations, and leadership teams have a reliable, well-configured platform that actually makes their work easier. You'll own the day-to-day health of our Salesforce environment: configuring workflows, building automation, solving user challenges, and continuously improving how teams interact with the system. As a senior member of the team, you'll serve as a subject matter expert in key areas of the Salesforce ecosystem, mentor junior administrators, and collaborate with stakeholders to drive strategic platform improvements. The successful candidate is highly technical, thrives on making systems work better, and takes genuine pride in being the person everyone trusts to keep our CRM running smoothly and securely.
What You'll Do
Platform Administration & Expertise: Manage the daily operation of Salesforce Sales Cloud, handling workflows, process builders, flows, dashboards, reports, and system configurations that keep teams productive and data accurate. Serve as a subject matter expert in at least one facet of Salesforce, such as Lightning, CPQ, Communities, Revenue Cloud, or advanced automation.
User Support & Problem-Solving: Field requests and issues from internal users, identify common pain points, and devise practical solutions—whether that's automation, new configurations, or clear documentation that helps people help themselves. Track and resolve cases efficiently while maintaining high service standards.
Development & Enhancement: Build, test, debug, and document Salesforce components that meet functional requirements, working closely with stakeholders to turn business needs into working solutions. Lead the evaluation and implementation of new Salesforce features and capabilities.
System Maintenance & Optimization: Perform package upgrades, assess operational risks, implement monitoring improvements, and proactively maintain applications to prevent issues before they impact users. Define and implement focused monitoring and analysis to enhance the environment.
Cross-Functional Collaboration: Partner with Internal IT and InfoSec to ensure the platform meets performance, security, and availability expectations, and work with stakeholders to gather requirements, build solutions, and manage rollouts.
Data & Quality Oversight: Collaborate with database managers and review and mentor junior administrators to maintain high standards for both the Salesforce platform and the data integrity that makes it valuable. Ensure quality assurance across all team deliverables.
Project Leadership: Manage Salesforce-related projects from requirements gathering through deployment, ensuring timely delivery and clear communication with all involved teams. Evaluate and follow through on issues and problems until resolved or appropriately escalated.
What You'll Bring
You're an experienced administrator who combines deep technical expertise with strategic problem-solving—someone who understands that great systems administration means making technology invisible so teams can focus on their work, while also elevating the capabilities of the entire platform.
Required Qualifications:
- 5+ years of hands-on Salesforce Administrator experience with Sales Cloud, where you've managed configurations, built automation, and supported users in production environments at scale
- Bachelor's degree in Information Technology, related field, or equivalent experience
- 2+ years of database data management experience, with a strong understanding of data quality, relationships, and how to maintain clean, reliable information at scale
- Subject matter expertise in at least one facet of Salesforce (Lightning, CPQ, Communities, Revenue Cloud, advanced automation, etc.) that you can leverage to guide platform strategy
- Advanced technical configuration skills across Salesforce workflows, flows, process builders, reports, dashboards, and dataloader—you're comfortable building complex solutions that actually work in the real world
- Strong communicator who can translate technical concepts for non-technical users, write clear documentation, and effectively collaborate across all levels of the organization from end users to executives
- Organized problem-solver with excellent time management skills and the ability to juggle multiple projects, prioritize effectively, and follow through on commitments
- Leadership mindset with the ability to review, mentor, and guide the work of junior team members while collaborating effectively with IT, InfoSec, and stakeholders to ensure quality and security standards
Bonus points if you have:
- Salesforce Certified Advanced Administrator (ADM 301) credential that validates your expert-level platform knowledge
- Experience with Copado or other SDLC tools for managing deployments, version control, and release management
- Background with CPQ to Revenue Cloud migrations - you understand the complexity and considerations involved
- Hands-on experience configuring Revenue Cloud features including Products, Pricing, and Dynamic Revenue Orchestration
- Salesforce Certified Administrator (ADM 201/211) foundation
Why You'll Love It Here
Talented and Dynamic Team: You'll work with a skilled technology team and collaborate across sales, operations, and leadership; your work directly impacts how effectively the entire organization operates. As a senior team member, you'll have the opportunity to mentor others and shape team capabilities.
Remote Flexibility: Fully remote position that gives you the autonomy to work where you're most productive while staying connected to teams across the organization.
Platform Impact: You'll have real influence over how our CRM evolves, with opportunities to drive strategic configurations, implement improvements, and see your solutions make daily work better for dozens of users. Your expertise will guide platform decisions.
Continuous Learning: Keep your skills sharp by obtaining Salesforce certification bonuses, exploring new platform features, or taking advantage of our tuition reimbursement or certification bonuses for continued professional development. We support your growth as a Salesforce expert.
Strategic Role: This isn't just keeping the lights on—you'll be a trusted advisor on CRM strategy, helping shape how technology enables business success.
The base pay for this position ranges from $100,000 - $120,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
We will accept applications until 1/29/2026.
