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Customer Success Manager
Cambium Learning Group🇺🇸Remote - United States$70K–$110K/yr2mo ago
Summary
The Customer Success Manager serves as a trusted advisor to B2B customers at Time4Learning, focusing on onboarding, training, and support to maximize product adoption and customer satisfaction. This role drives retention and expansion by ensuring customers effectively leverage educational products and services.
Skills & Tools: Required skills include strong written and verbal communication abilities, proven relationship-building and account management experience, deep understanding of K-12 education systems, and data-driven strategic thinking. Candidates should be outgoing, resourceful, and capable of managing multiple accounts while supporting sales-related initiatives.
Qualifications: Bachelor's degree in Business, Education, Communications, or related field required. 2-4 years of experience in education with 1-2 years in customer success, account management, or related role preferred.
Location: Fully remote within the United States; 10-20% travel required for customer-facing meetings.
Job Description
The full job description is available on Cambium Learning Group's website.
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