Accounts Receivable Associate

LINQ • Full-time • Hybrid in Austin, Texas, United States • 3w ago

Fast Facts

The Accounts Receivable Associate facilitates customer invoicing, collections, and cash application while ensuring timely receipt of payments and supporting customer relationships.

Responsibilities: Key responsibilities include account reconciliation, collection activities, dispute resolution, aging report analysis, and processing payments and invoices.

Skills: Required skills include attention to detail, proficiency with Microsoft Excel and accounting systems, effective communication, and customer-oriented approach.

Qualifications: Preferred qualifications include 1–3 years of experience in accounts receivable, an Associate’s degree, and familiarity with ERP systems and basic accounting principles.

Location: This position is based in Austin, TX with less than 10% travel required.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $40,000 - $60,000.

About The Role:

The Accounts Receivable Associate is responsible for managing customer invoicing, collections, and cash application to ensure timely and accurate receipt of payments. This role partners closely with Sales, Customer Success, and Accounting to resolve billing issues, reduce outstanding balances, and maintain strong customer relationships.

What You’ll Be Doing:

Account Reconciliation: Regularly reconcile customer accounts to ensure that all payments and outstanding balances are accurately reflected. Investigate and resolve discrepancies or discrepancies between payments and invoices.
Collection Activities: Communicate with customers regarding overdue invoices, outstanding balances, and payment reminders. Collaborate with internal departments, such as sales and customer service, to address and resolve any issues that might be causing delays in payment.
Dispute Resolution: Investigate and address any customer disputes or discrepancies related to billing or payments. Work with the appropriate teams to resolve issues and ensure timely resolution.
Aging Reports: Prepare and analyze accounts receivable aging reports to monitor the status of outstanding invoices. Take proactive measures to reduce the aging of accounts and minimize bad debt.
Customer Communication: Maintain professional and effective communication with customers to address inquiries, provide payment information, and resolve issues promptly.
Documentation: Maintain accurate and organized records of invoices, payments, correspondence, and other relevant documentation related to accounts receivable activities.
Payment Processing: Receive, record, and post incoming customer payments, including checks, electronic transfers, credit card payments, and other forms of payment. Accurately apply payments to the corresponding invoices in the accounting system.
Invoice Generation: Prepare and generate accurate invoices for products or services rendered to customers based on sales orders or contracts. Ensure that all relevant information, including billing details, terms, and payment due dates, are included.
Reporting: Generate and provide regular reports to management regarding the status of accounts receivable, collection efforts, and any potential issues affecting cash flow.
Process Improvement: Identify opportunities for streamlining and improving accounts receivable processes to enhance efficiency and accuracy.

What We Are Looking For: