Sales Support Operations Coordinator

🇺🇸Hybrid - Carson, CA$38K–$52K/yriJust now

K-12 Operations Operations Management Order Fulfillment Inventory Management Supply Chain Logistics Coordination

Role Snapshot

The Sales Support Operations Coordinator ensures every customer order is accurate and complete before shipment by serving as the final quality check between sales support, transportation, and distribution teams. This role is critical to delivering the right products to schools and families on time.

Key Responsibilities: Review and release orders to distribution centers, confirming carrier routes, delivery dates, and documentation accuracy; coordinate order grouping based on inventory availability and delivery timelines; monitor backorder queues and flag issues to keep custom orders on schedule; and partner with internal teams to maintain clear communication and inventory management.

Skills & Tools: Strong organizational and attention-to-detail abilities with proficiency in order management systems and logistics coordination; excellent communication and problem-solving skills to collaborate effectively across multiple internal departments.

Qualifications: Typically requires 1-2 years of experience in order processing, operations, or supply chain support roles; familiarity with inventory management systems and distribution center operations is preferred. Internal applicant requirement suggests familiarity with company systems and processes.

Location: Hybrid - Carson, CA

Compensation: $38K–$52K/yr (estimated)

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Job Description

Every order that reaches our customers has to be right — right carrier, right inventory, right delivery date, right notes. As a Sales Support Operations Coordinator, you're the final check that makes that happen. You'll work closely with our sales support, transportation, and distribution teams to make sure orders are accurate, complete, and ready to ship so that the schools and families we serve get what they need, when they need it.

Please note that this position is open to internal candidates only. External candidates who apply will not be considered for this role.

A day on the job looks like this:

Review and release orders to our distribution centers, confirming that carrier routes, delivery dates, notes, and bill-of-lading comments are complete and accurate before each order drops.
Coordinate order grouping by evaluating inventory availability, stock allocations, delivery timelines, and carrier assignments to meet customer and sales team expectations.
Monitor backorder queues for custom orders, tracking reconciliation timelines and flagging issues so orders stay on schedule.
Support inventory management by helping reallocate stock, reassign distribution center assignments, and keep a close eye on supply levels across orders.
Partner with internal teams — including sales support, order management, transportation, and our distribution centers — to keep communication clear and orders moving.